Summary
Overview
Work History
Education
Skills
Timeline
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Elodia Jones

Wauwatosa,WI

Summary

Energetically propelled customer satisfaction at Starbucks through top-notch service and coffee expertise, mastering POS systems and maintaining impeccable cleanliness. As a Trainer at Oscar's Frozen Custard, I elevated staff performance and motivation, showcasing a professional demeanor and keen attention to detail..

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Milwaukee, WI
11.2024 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Trainer

Oscar's Frozen Custard
Milwaukee, WI
05.2021 - 10.2024
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Explained goals and expectations required of trainees.

Education

High School Diploma -

Milwaukee School of Languages
Milwaukee, WI
05-2024

Associate of Applied Science - Sonography

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • POS system operation
  • Professional demeanor
  • Cleanliness
  • Attention to detail
  • Basic math

Timeline

Barista

Starbucks
11.2024 - Current

Trainer

Oscar's Frozen Custard
05.2021 - 10.2024

High School Diploma -

Milwaukee School of Languages

Associate of Applied Science - Sonography

Milwaukee Area Technical College

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Elodia Jones