ELOISE GARCIA
Fort Worth,Texas
Summary
24-years experience in performing attendance, payroll, clerical and file management work within AT&T Finance Division-Attendance/Payroll Department. Organized, dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers challenges, utilizing interpersonal skills, excellent time management and problem-solving.
Overview
24
24
years of professional experience
Work History
SR RECORDS CLERK/GTR
AT&T Communications
San Antonio, Texas
04.2000 - 06.2024
- Update FMLA and Personal Sick Leave approval/denial coding in TotalView, TVI and INFOR
- Maintained accuracy of records by verifying accuracy of data in LeaveLink and Workday
- Followed confidential regulations to maintain privacy
- Coordinated with various coworkers and management to support cross-functional needs
- Generated reports from database systems to audit records and enter data
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations
- Validate coding in Totalview and import into TVI daily and weekly
- Work Attendance and Resource Desk tickets within two hours of receipt
- Updating Work Schedules in TotalView with OFF days and remove Vacation coding for West/Southwest disability employees
- Backup team members when in need
- Always abide by specific CWA contract rules for each region
- Participated in meetings and committees related to information management and governance.
Education
Diploma - Business Education
Charles H Milby High School
Houston, TX05.1980
Skills
- Auditing of vacation balances
- Numeracy Skills
- West/Southwest Bargained rules
- West/Southwest FMLA/Didability rules
- Human Resources Office Support
- Database Searches in INFOR, LeaveLink (FMLA) and TVI (Payroll software) and Sharepoint (Reports software)
- Payroll Updates and Processing/Submitting
- Microsoft utilization (PowerPoint, Excel, Word, Teams Messenger
- Client Inquiries
- Data Communications
- Critical Thinking/Problem Solving
Timeline
SR RECORDS CLERK/GTR
AT&T Communications
04.2000 - 06.2024
Diploma - Business Education
Charles H Milby High School