Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eloise Hales

Lawrence,Kansas

Summary

I have had the opportunity to work in so many unique jobs and circumstances at such a young age. Living and working in Yellowstone as a server helped me connect with the guests I met from all around the globe and ensure orders came out in a timely manner. When I was a hostess at Postino's Wine Cafe, I was the youngest employee there and I had a great time learning how to work in a fast paced environment and keeping the seating and guests organized with a friendly demeanor. Being a lifeguard, swim instructor and after-school care taker helped me develop the skill of CPR/first aid, but compassion and organization.

Overview

2
2
years of professional experience

Work History

Server

Cinnabear Bakery
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Customers left reviews specifically mentioning my warm and welcoming demeanor online

Hostess

Postino Wine Cafe
12.2022 - 05.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Retail Sales Associate

Pacsun
06.2022 - 09.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Swim Instructor

City Of Tempe
09.2021 - 07.2022
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Developed and implemented lesson plans based on individual student needs.
  • Implemented proper safety protocols and emergency response plans.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Promoted safe and inclusive environment for club clients and members.

Lifeguard

City Of Tempe
05.2021 - 07.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.

Before and After School Care Assistant

KidZone Learning Center
11.2021 - 04.2022
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Kept children between ages of 5 and 11 safe and secure with vigilant oversight.

Education

Associate of Applied Science - Family And Human Services

BYU-Idaho
Online
06.2024

High School Diploma -

Mcclintock High School
Tempe, AZ
05.2023

GED -

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
05.2023

Skills

  • First Aid and CPR
  • Guest Engagement
  • High-Volume Dining
  • Hospitality Service Expertise
  • Front-Of-House Display Creation
  • Cash Handling
  • Swim Instruction
  • Public Safety

Timeline

Server

Cinnabear Bakery
05.2023 - 08.2023

Hostess

Postino Wine Cafe
12.2022 - 05.2023

Retail Sales Associate

Pacsun
06.2022 - 09.2022

Before and After School Care Assistant

KidZone Learning Center
11.2021 - 04.2022

Swim Instructor

City Of Tempe
09.2021 - 07.2022

Lifeguard

City Of Tempe
05.2021 - 07.2022

Associate of Applied Science - Family And Human Services

BYU-Idaho

High School Diploma -

Mcclintock High School

GED -

Maricopa Community Colleges - Rio Salado Community College

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Eloise Hales