Jada Mora
East Bethel,MN
Summary
Looking to start my Law Enforcement/ Criminal Justice career in Corrections. Motivated and reliable individual with a strong work ethic. Quick learner. Determined to complete training and excel in a challenging law enforcement role.
Overview
5
5
years of professional experience
Work History
Cook/Server
Brass Rail Restaurant
Grandy, MN
04.2024 - Current
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Distributed food to service staff for prompt delivery to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Stocked service areas with supplies during slow periods.
Reserve Officer
Blaine Police Department
Blaine, MN
05.2020 - Current
- Helping officers with transports to jail.
- Monitored traffic.
- Ride-alongs with officers.
- Assisted officers
Manager
Noodles and Company
Blaine, Minnesota
06.2020 - 08.2024
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Recruited and hired qualified candidates to fill open positions.
- Coached, mentored and trained team members in order to improve their job performance.
- Delegated work to staff, setting priorities and goals.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Saint Francis High School
Saint Francis, MN06-2021
Some College (No Degree) - Law Enforcement/ Criminal Justice
Century College
White Bear Lake, MNSkills
- Problem solving
- Customer service
- Time management
- Multitasking
- People management
- Teamwork
- Communicating
- Creativity
- Safety
- First Aid CPR
- Problem solving
Timeline
Cook/Server
Brass Rail Restaurant
04.2024 - Current
Manager
Noodles and Company
06.2020 - 08.2024
Reserve Officer
Blaine Police Department
05.2020 - Current
High School Diploma -
Saint Francis High School
Some College (No Degree) - Law Enforcement/ Criminal Justice
Century College
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