Elora Sherman
Huntington Station,NY
Summary
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best meet organizational goals. Highly motivated and committed to providing every client with a positive experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Cherry Grove Pizzeria
Fire Island , USA
01.2022 - 09.2024
- Provided friendly customer service by welcoming and seating guests, providing menus, answering questions about menu items, taking orders for drinks and food items, checking on guests throughout the meal to ensure satisfaction, and accurately preparing checks and handling payment.
- Performed basic required skills for waitressing, such as mathematical calculations when writing checks, preparing silverware and dining areas, bussed and wiped down tables, assisted kitchen staff in preparing meals, and worked during high traffic hours.
- Maintained friendly and professional relationships with coworkers and regular customers through conversation, sustained positive experiences for everyone.
Gym Associate
Retro Fitness Of Elwood
Elwood , NY
02.2024 - 06.2024
- Enthusiastically greeted members and guests upon arrival, provided gym tours to showcase equipment and gym areas, answered questions about membership pricing, assisted new members with the registration process and issued membership key-tags, and found solutions for members' complaints and problems.
- Scheduled members for classes and personal training trials, answered incoming calls from prospective or current members, made outgoing calls regarding monthly promotions and membership details, and managed and updated member information in the computer system.
- Maintained a clean and organized workspace, ensured all gym equipment was in its proper location, re-racked weights and accessories, cleaned bathrooms and restocked toilet paper, replaced trash bags, conducted closing procedures such as closing registers and locking doors.
Sales Associate
Tilly's
Huntington , USA
01.2020 - 01.2021
- Greeted customers in a friendly manner, helped customers find products and merchandise, answered phone calls, and maintained professionalism with guests when they had complaints or questions.
- Assisted with dressing room responsibilities, performed cashier duties with accuracy in cash handling, issuing receipts and gift cards, and processing returns with a POS system. Efficiently organized shelves on store floor and back room, folded clothes neatly, and ordered them by gender, age, pattern, and size. Processed online orders and prepared outgoing shipments, and processed incoming shipments and updated inventory. Kept workspaces clean by routinely sweeping, cleaning bathrooms, and taking out trash.
- Maintained professional and friendly relationships with coworkers and management while working together towards achieving team goals.
Education
High School Diploma -
Harborfields High School
05-2018
BA - English
SUNY Fredonia
Fredonia, NY12-2024
Skills
- Positive Interpersonal Skills
- Organized Workspaces
- Problem Solving
- Cash Handling
- Effective Communication
- Quick Learner
- Driven Work Ethic
- Customer Service
- Scheduling
- Telephone Etiquette
Certification
EM 'A' School Certification, United States Navy, 01/2020
References
- Frank Pezzuto, (631) 235-8360, Owner, Cherry Grove Pizzeria
- Susan Sporton, (917) 656-3043, General Manager, Retro Fitness
- Laura Orlando, (516) 551-4845, Manager, Tilly's
Languages
English
Extracurricular Activities
- Arts (writing, visual arts, music, literature)
- Athletics (collegiate volleyball, soccer, weightlifting)
Timeline
Gym Associate
Retro Fitness Of Elwood
02.2024 - 06.2024
Waitress
Cherry Grove Pizzeria
01.2022 - 09.2024
Sales Associate
Tilly's
01.2020 - 01.2021
EM 'A' School Certification, United States Navy, 01/2020
High School Diploma -
Harborfields High School
BA - English
SUNY Fredonia
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