Eloy Garcia
San Antonio,TX
Summary
Dynamic Perishables Representative at HEB Grocery Store with a proven track record in enhancing customer satisfaction and team performance. Skilled in food safety compliance and effective communication, I successfully resolved conflicts and mentored staff, fostering a productive environment that maximized operational efficiency and ensured high-quality service delivery.
Overview
10
10
years of professional experience
Work History
Perishables Representative
HEB Grocery Store
04.2017 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Manager
McDonald's
02.2014 - 04.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
Uvalde High School
Uvalde, TXSkills
- Product labeling
- Sanitation procedures
- Stock rotation
- Food safety compliance
- Cold storage handling
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Cleaning and sanitizing
- Punctual and reliable
- Cleaning and sanitation
- Workplace safety
- Excellent communication
- Customer service-focused
- Cleanliness and sanitation
- Stocking shelves
- Cleaning skills
- Team contribution
- Food safety
- Store cleaning
- Heavy lifting
- Customer Service-oriented
- Food preparation
- Written and oral communication
- Safety practices
- Restocking produce
- Shelf organizing
- Training and mentoring
- Assisting customers
- Product stocking
- Pallet jack operation
- Flexible schedule
- Merchandise stocking
- Inventory counts
- Safety standards
- Retail sales
- Product knowledge
- Grocery bagging skills
- Price checking
- Fixing displays
- Opening and closing procedures
- Inventory tracking
- Maintaining displays
- Cashier experience
- Rotating products
- Product rotation
- Order accuracy
- Monitoring inventory
- Accurate cash handling
- Loading and unloading procedures
- Merchandise organization
- Returning carts
- Sanitizing requirements
- Product facing
- Store maintenance
- Removing defective products
- Quality inspections
- Presentation skills
- Performance improvement
- Health code standards
- Monthly inventory
- Merchandising skills
- Display setup
- Unloading deliveries
- Seasonal displays
- Coordinating schedules
- Department operations
- Sanitizing surfaces
- Bilingual in language
- Temperature monitoring
- Language fluency
- Sanitizing procedures
- Operating pallet jacks
- Sales promotion
- Product merchandising
- Product processing
- Product displays
- Maintaining freshness
Timeline
Perishables Representative
HEB Grocery Store
04.2017 - 04.2024
Manager
McDonald's
02.2014 - 04.2017
Uvalde High School
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