Rafael Lopez
Donna,TX
Summary
Dynamic Perishables Representative at HEB Grocery Store, recognized for reducing waste through effective inventory control and enhancing customer satisfaction with exceptional service. Proven teamwork and collaboration skills, coupled with expertise in food safety compliance, contributed to exceeding sales targets and maintaining a well-organized perishables area.
Overview
9
9
years of professional experience
Work History
Perishables Representative
HEB Grocery Store
01.2017 - Current
- Reduced shrinkage levels by maintaining proper inventory control measures and adhering to FIFO principles.
- Enhanced overall store performance by consistently meeting or exceeding individual sales targets within the perishables department, contributing to the growth of the business as a whole.
- Demonstrated versatility as a Perishables Representative by cross-training in other departments when needed to support broader store objectives efficiently.
- Aided in loss prevention efforts through diligent monitoring of expiration dates and prompt removal of expired products from shelves.
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the perishables department.
- Improved team productivity by effectively collaborating with fellow representatives on stocking, rotation, and replenishment tasks.
- Controlled levels of damaged goods via best sorting practices implementation, reducing waste and store losses [Amount]%.
- Handled customer inquiries regarding product availability or recommendations professionally, contributing to a positive shopping experience for patrons.
- Contributed to store cleanliness, ensuring perishables area remained well-organized and visually appealing.
Education
Kinesiology
The University of Texas Rio Grande Valley
Edinburg, TX05-2024
Associate of Arts - Kinesiology
South Texas College
McAllen, TX07-2022
High School Diploma -
Donna High School
Donna, TX05-2014
Skills
- Product labeling
- Sanitation procedures
- Stock rotation
- Food safety compliance
- Willingness to learn
- Teamwork and collaboration
- Customer service
- Attention to detail
- Punctual and reliable
- Workplace safety
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Perishables Representative
HEB Grocery Store
01.2017 - Current
Kinesiology
The University of Texas Rio Grande Valley
Associate of Arts - Kinesiology
South Texas College
High School Diploma -
Donna High School
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