ELPIE ABANGGAN
Lawton,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Server
Apache Casino Hotel
Lawton, OK
04.2022 - 07.2023
- Worked closely with bartenders to ensure accurate drink orders were served quickly.
- Monitored guest consumption of alcohol to prevent intoxication levels in accordance with state laws.
- Took orders accurately and efficiently for food and beverages.
- Prepared bills and processed credit card payments at the end of each shift.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Communicated with kitchen staff regarding order details and special requests from guests.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Assisted other servers as needed during peak periods or when short-staffed.
- Suggested food and beverage items to customers based on their preferences.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Education
Phlebotomy
Great Plains Technology Center
Lawton, OK12-2023
High School Diploma -
Pooc National High School
Cebu, Phillipines12-2004
Skills
- Order entry
- Drinking age verification
- Order Accuracy
- Complaint Handling
- Inventory Management
- Point of Sale
- Upselling
- Sanitation
- Guest service
- Food Running
- Guest satisfaction
- Venipuncture
- Blood collection
- Sanitation and sterilization
- Anatomy and physiology
- Patient Care
Certification
Oklahoma ABLE Commission License
License # EMP-22-018346
Effective Date 06/02/2022
Expiration Date 06/01/2024
Languages
Tagalog
Full Professional
Bisaya
Full Professional
Accomplishments
I Hi Goodbye Award at Apache Casino.
References
References available upon request.
Timeline
Food and Beverage Server
Apache Casino Hotel
04.2022 - 07.2023
Phlebotomy
Great Plains Technology Center
High School Diploma -
Pooc National High School
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