Detail-oriented security professional known for excellent customer service and effective training abilities. Experienced in implementing security enhancements and building strong relationships to ensure a safe and welcoming environment.
Overview
34
34
years of professional experience
Work History
Security Officer/Driver/Operator
The Paramount At Somers Nursing And Rehabilitation
Somers, NY
06.2022 - Current
Monitored facility access to ensure safety and security for residents and staff.
Conducted regular patrols of premises, identifying potential hazards and addressing safety concerns.
Responded promptly to incidents, providing support and coordinating with emergency services as needed.
Maintained accurate logs of daily activities, ensuring compliance with security protocols and regulations.
Assisted in training new security personnel on procedures and emergency response protocols.
Implemented improvements to surveillance processes, enhancing overall security measures within the facility.
Developed incident reports detailing events and actions taken, contributing to organizational safety assessments.
Greeted guests professionally and courteously to cultivate a a welcoming atmosphere while making safety a top priority.
Patrolled and monitored premises in a company vehicle, on a bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Correctional Officer
Westchester County Department of Corrections
Westchester NY
09.2005 - 01.2014
Enforced security protocols to maintain order and safety within facility.
Monitored inmate activities and behaviors to prevent incidents and ensure compliance with regulations.
Responded promptly to disturbances, executing de-escalation techniques to resolve conflicts effectively.
Conducted regular inspections of inmate housing areas to identify potential hazards.
Trained new staff on facility procedures and emergency response protocols for optimal team performance.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Postal Carrier
United State Postal Service
Westchester, NY
06.1996 - 07.2005
Delivered mail efficiently across designated routes, ensuring timely service to all customers.
Operated postal delivery vehicles safely while adhering to traffic regulations and safety protocols.
Recorded deliveries and collected payments following postal policies.
Assisted in training new postal carriers on delivery procedures and customer service expectations.
Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
Store Stocker
Waldbaum Supermarket
The Bronx, NY
06.1992 - 06.1994
Monitored inventory levels to ensure stock availability and prevent shortages.
Collaborated with team members to optimize stock replenishment processes.
Trained new staff on stocking procedures and safety protocols.
Organized merchandise displays to enhance product visibility and accessibility.
Improved store organization by efficiently restocking shelves and arranging merchandise according to planograms.
Enhanced customer satisfaction by promptly locating items and providing accurate inventory information.
Education
No Degree - Education
Bronx Community College
Bronx, NY
High School Diploma -
Cardinal Hayes
The Bronx, NY
06-1992
Skills
Incident documentation
Incident reporting
Security operations
Superior customer service
Relationship building and management
Conflict de-escalation
Timeline
Security Officer/Driver/Operator
The Paramount At Somers Nursing And Rehabilitation