Elroy Phillip
Loganville,GA
Summary
With a passion for technology and strong expertise in broadcast systems administration, I am a highly skilled and dedicated professional with 25+ years of experience in effectively managing and optimizing broadcast IT infrastructure.
Currently pursing multicloud certifications. (AWS, Google Cloud, Azure).
I bring a proven track record of implementing and maintaining cutting-edge systems to deliver seamless on-air and online experiences. With a detailed oriented and analytical mindset, I thrive in fast-paced, high-pressure environments while ensuring the highest level of IT support and responsiveness.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Associate System Administrator
WarnerMedia Discovery
06.2003 - 05.2023
- Oversaw the maintenance, configuration and troubleshooting of broadcast IT infrastructure play-out server, ensuring stability, scalability and redundancy
- Maintained critical distributed systems 24/7 on-air performance across multiple channels
- Design, deploy, and integration of broadcast IT systems, including play-out servers
- Support complex broadcast IT systems content management distributed systems, including industry-leading broadcast software such as Adobe Creative Cloud Suite, Avid MediaCentral, Vizrt, ENPS, and other editing, graphics, and automation tools
- Implemented a robust disaster recovery strategy, minimizing downtime and ensuring data integrity during critical situations
- Respond to after hours broadcast production teams, troubleshooting hardware and software issues, and resolving technical challenges promptly, minimizing on-air disruptions
- Managed department projects, coordinating with cross-functional teams, adhering to project timelines, delivering successful outcomes within budget and scope
- Collaborated with engineering and production teams to integrate new broadcast technologies, optimizing workflows and enhancing efficiency
- Collaborated with engineering teams to transition from SD to HD broadcasting, overseeing the installation and configuration of new Play-out servers and storage systems
- Provided user support and training on broadcasting software and systems, promoting cross-functional knowledge sharing and empowering staff to use technology effectively
IT Support Specialist
CNN Financial Network
01.1997 - 01.2003
- Provided the highest level of support to production staff and writers, ensuring software related issues are resolved in a timely manner
- Coordinate and resolve Adobe Suite issues with vendors
- Oversaw the maintenance, configuration, and deployment of OSX and Windows graphics workstations
- Collaborated with engineers to resolve network related issues, ensuring the availability of graphics servers and grid accessibility
- Maintained inventory of hardware and software licenses
- Implemented disaster recovery, minimizing downtime during critical situations.
Helpdesk Technician
RCA Institute
01.1995 - 01.1996
- Provided IT support for over 300 faculty and students, ensuring access to Novell network, minimizing downtime
- Provided Banyan VINES support to faculty, ensuring stable and consistent access to the schools network and databases
- Deployed and maintained Lotus Notes servers
- Provided user support and training for Lotus Notes workstation
- Deployed and maintained 200+ IBM computer workstations
- Removal of viruses, while ensuring the integrity of virus protection software.
Lance Corporal (FDC)
US Marine Corps
01.1990 - 01.1993
- Configure, Deploy and troubleshoot units battle field computers
- Calculated and transmitted critical howitzer information to gun line, ensuring accurate target access
- Served in Armory security detail
- Served in Desert Storm / Operation Enduring Freedom.
Education
Currently Pursuing Multi-Cloud Architecture Certification
Currently Pursuing Linux Certification
BS, Technical Management -
Devry University
01.2006
AAS, Electronic Engineering Technology -
TCI Institute
01.1996
Skills
- PowerShell
- Nagios
- Splunk
- Active Directory
- Kubernetes
- Ansible
- Git
- Docker
- Terraform Utilities
- DevOps
- System Administration
- Cloud Engineering
- Troubleshooting
- Technical Documentation
- Innovative
- Systems Engineering
- Communication Skills
- Computer Science
- Avid Media Central
- Vizrt
- ENPS
- Autoscript Prompting Systems
- MS Office
- Adobe Creative Cloud Suite
- Routers
- Switches
- Firewalls
- AWS Cloud
- Azure Cloud Computing
- Google Cloud
- VMware Cloud
- Microsoft Windows Server
- Mac OS
- Linux
- Avid Technology
- Cloud Virtualization
- Application Configuration
- User Support
- Technical Troubleshooting
- Software Management
- Performance Monitoring and Optimization
- Team Collaboration
- Network Security
- System Testing
- Vendor Relationship Management
- IP Addressing and Subnetting
- Firewall Management
- VMware and Oracle VM
- Attention to Detail
- Cloud Management
- MCSE Certification
- Script Writing
- Technical Analysis
- SOP Writing
- System Upgrades
- Amazon Web Services
- Automation Management
- Servers Expertise
Certification
- Microsoft Certified Professional
- HDI Certified
- ITIL Certified
Soca Artist - Music Production
My passion for Caribbean music consumes my pastime. I write, compose and sing Soca songs.
Languages
Spanish
Professional Working
Timeline
Associate System Administrator
WarnerMedia Discovery
06.2003 - 05.2023
IT Support Specialist
CNN Financial Network
01.1997 - 01.2003
Helpdesk Technician
RCA Institute
01.1995 - 01.1996
Lance Corporal (FDC)
US Marine Corps
01.1990 - 01.1993
Currently Pursuing Multi-Cloud Architecture Certification
Currently Pursuing Linux Certification
BS, Technical Management -
Devry University
AAS, Electronic Engineering Technology -
TCI Institute
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