Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Crew Member
MOD Pizza
Bloomingdale, IL
06.2023 - 08.2024
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Provided excellent customer service to maintain a positive atmosphere for guests.
Adhered to health department regulations regarding food handling procedures.
Cashier
Schaumburg Park District
Schaumburg, Illinois
05.2023 - 08.2024
Greeted customers and answered any questions they had about the location's rules and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Balanced daily transactions on a computerized point-of-sale system.
Manager on Duty
Kean's Bakery
Itasca, IL
05.2021 - 07.2023
Monitored staff performance and provided feedback to ensure quality customer service.
Resolved customer complaints in a professional manner.
Audited cash registers at the end of each shift for accuracy.
Responded to customer questions regarding products, prices and availability.
Education
High School Diploma -
Lake Park High School
Roselle, IL
05-2024
Skills
Leadership: I was team captain for my badminton team for two out of the three years I participated and was chosen by both my teammates and coaches My jobs at the Bakery and MOD also gave me the chance to grow and take on leadership opportunities in the workplace
Creativity: I am currently studying engineering where we are often challenged to find creative solutions to problems that we currently face and problems that might arise
Problem-Solving: I have working in three jobs that are all customer service forward and often have to come up with solutions that make the customer happy and don’t affect the productivity of the business
Multi-Tasking: At all three of my past jobs I had many tasks that had to get done while still serving customers including cleaning, restocking, training, etc