Elsa Corona
San Antonio,TX
Summary
Dynamic and results-oriented Manager with a proven track record of strategic leadership, operational excellence, and community engagement, seeking a challenging role as a City Administrator to leverage my skills in municipal governance, policy development, and collaborative leadership.
Overview
25
25
years of professional experience
Work History
Restaurant General Manager
El Valle De Mexico
1999.08 - Current
- Coordinated with catering staff to deliver food services for special events and functions.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Receptionist Administrator
Haliburton
2017.04 - 2019.02
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist administration duties.
- Bolstered communication between departments by promptly disseminating important announcements or information via email or interoffice memos.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Education
MBA - Business Administration in Healthcare Management
Texas A&M International University
Laredo, TX05.2025
Bachelor of Arts - Business Administration And Management
Texas A&M University - San Antonio, TX US
San Antonio, TX12.2021
Associate of Arts - Business Administration And Management
San Antonio College
San Antonio, TX05.2019
Skills
- Business operations expertise
- Work Planning and Prioritization
- Inventory Management
- Team Management
- Anticipating Problems
- Talent Development
- ServSafe Food Manager
- Fire Safety Regulations
- Health Code Compliance
- Operations Management
Additional Information
Board Membership
Secretary | Elmendorf Economic Development Corporation, City of Elmendorf TX | August, 2017 - Present
Meeting Preparation:
- Assemble and distribute meeting materials, including agendas, reports, and any relevant documents, well in advance of the meeting.
- Ensure that all necessary materials are provided to board members for their review.
Record-Keeping:
- Maintain a record of board meeting minutes, resolutions, and official documents.
Continuing Education:
- Stay informed about best practices in board governance
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Haliburton
2017.04 - 2019.02
Restaurant General Manager
El Valle De Mexico
1999.08 - Current
MBA - Business Administration in Healthcare Management
Texas A&M International University
Bachelor of Arts - Business Administration And Management
Texas A&M University - San Antonio, TX US
Associate of Arts - Business Administration And Management
San Antonio College
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