Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

JAH RUIZ

San Antonio,TX

Summary

Dynamic service technician with a diverse skill set in diagnostics, repairs, and maintenance of various systems and equipment. Proven track record in effective team collaboration to consistently meet and exceed performance targets. Adaptable and reliable in fast-paced work environments, demonstrating strong capabilities in troubleshooting, customer service, and technical problem-solving. Currently pursuing a Bachelor of Science in Nursing while leveraging prior experience in patient care and therapeutic support within psychiatric settings. Proficient in crisis intervention techniques to manage high-stress situations and maintain accurate documentation, fostering a safe and supportive environment for patients.

Overview

19
19
years of professional experience

Work History

Home Maintenance Tech

Self-employeed Contractor
04.2022 - 09.2024
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.

Production Service Technician

Innospec Oilfield Services
09.2021 - 12.2021
  • Establish and provide data collected throughout field to reduce failures and increase flow
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Engage with team members in any effort of task completion
  • Remain in compliance with company and client policies and procedures
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

Production Service Technician

Imperative Chemicals
08.2021 - 09.2021
  • Establish and provide data collected throughout field to reduce failures and increase flow
  • Provide cost efficient solutions for all business partners
  • Communicate with personnel at all levels to information moving in synchronized pattern
  • Assist with all facets of production level operations
  • Operate within bounds of safe conduct
  • Engage with team members in any effort of task completion
  • Remain in compliance with company and client policies and procedures
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Production Service Technician

Innospec Oilfield Services
01.2017 - 08.2020
  • Establish and provide data collected throughout field to reduce failures and increase flow
  • Provide cost efficient solutions for all business partners
  • Communicate with personnel at all levels to information moving in synchronized pattern
  • Assist with all facets of production level operations
  • Operate within bounds of safe conduct
  • Engage with team members in any effort of task completion
  • Remain in compliance with company and client policies and procedures
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.

Solar Chemical Pump Technician

TXAM Pumps LLC.
06.2015 - 01.2017
  • Assemble and distribute chemical pumps
  • Provide technical support on pumps in field
  • Maintain detailed logs of services provided
  • Communicate with clients to ensure excellent service
  • Conduct quality test and assurance of chemical pump outbound to final destination
  • Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
  • Completed pump installations with precision, ensuring optimal performance and minimal downtime.
  • Developed comprehensive maintenance plans for clients, prolonging the life of their pumping systems.
  • Improved pump system efficiency by conducting thorough diagnostics and implementing corrective measures.

Mover & Driver

Two Men & A Truck
11.2014 - 06.2015
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Maintain equipment and truck
  • Catalog all items loaded onboard for transport
  • Communicate with clients throughout all stages of transport
  • Followed safety protocols to prevent accidents and injuries.

Airborne Infantry

U.S. Army
01.2006 - 06.2008
  • Reacted quickly under pressure, making sound decisions that contributed to successful outcomes in time-sensitive scenarios.
  • Held positions as Automatic Riflemen, Grenadier, Fire Team Leader and Scout Team Leader
  • Conducted security patrols to maintain situational awareness, resulting in reduced risks to fellow soldiers.
  • Employed tactical knowledge effectively during engagements with enemy forces, contributing to positive results on the battlefield.
  • Participated in after-action reviews, providing valuable input to enhance future mission planning and execution.
  • Provided medical support to wounded soldiers and enemy combatants. (maintaining life prior to evacuation by maintaining pulse, wound care, mitigating blood loss, mass casualty evaluations, sealing chest wounds, bandaging limbs, communication with patients, monitor of charts denote patient status, passing information up and down all levels of personnel)
  • Accountable for soldiers, weapons and equipment beyond value of 9,000,000USD
  • Organize and conduct various forms of training, establish tactics and procedures in order to effectively operate in combat operations
  • Reservist 2006-2008 Active Duty 2008-2014

Education

Associate of Science - Biology

Northwest Vista College
San Antonio, TX
12-2024

High School Diploma -

East Orange Campus High
East Orange, NJ
06.2007

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Proficient Microsoft Suite Operator
  • Project oversight
  • Service management
  • Quality control
  • Maintenance and repair
  • Punctual and reliable
  • De-escalation techniques
  • Mental health support

Timeline

Home Maintenance Tech

Self-employeed Contractor
04.2022 - 09.2024

Production Service Technician

Innospec Oilfield Services
09.2021 - 12.2021

Production Service Technician

Imperative Chemicals
08.2021 - 09.2021

Production Service Technician

Innospec Oilfield Services
01.2017 - 08.2020

Solar Chemical Pump Technician

TXAM Pumps LLC.
06.2015 - 01.2017

Mover & Driver

Two Men & A Truck
11.2014 - 06.2015

Airborne Infantry

U.S. Army
01.2006 - 06.2008

Associate of Science - Biology

Northwest Vista College

High School Diploma -

East Orange Campus High

Awards

COMBAT INFANTRYMAN BADGE, AIRBORNE PARACHUTIST BADGE, AFGHANISTAN CAMPAIGN MEDAL W/ CAMPAIGN STAR, ARMY COMMENDATION MEDAL, ARMY GOOD CONDUCT MEDAL (2nd AWARD), NATIONAL DEFENSE SERVICE MEDAL, GLOBAL WAR ON TERRORISM SERVICE MEDAL, NON COMMISSIONED OFFICER PROFESSIONAL DEVELOPMENT RIBBON, ARMY SERVICE RIBBON, OVERSEAS SERVICE RIBBON, COMBAT LIFE SAVERS COURSE, JAVELIN CERTIFIED, DESIGNATED MARKSMAN COURSE CERTIFICATE.

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