Elsa Cruz
Hanford,CA
Summary
Detail-oriented caregiver with a strong focus on personal care and emotional support. Recognized for exceptional communication skills and ability to create trusting relationships, dedicated to enhancing client well-being.
Overview
10
10
years of professional experience
Work History
Florist
Self-employeed
Hanford, California
01.2017 - Current
- Arranged fresh flowers for customer orders and special events.
- Assisted customers in selecting floral arrangements and gifts.
- Managed inventory of flowers, supplies, and materials regularly.
- Operated floral design tools and equipment safely and efficiently.
- Collaborated with team members to fulfill large orders for weddings and occasions.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
- Stocked shelves with new merchandise on a daily basis.
- Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
Elderly Caregiver
Cambrian Homecare
Long Beach, California
02.2016 - 12.2016
- Assisted elderly clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment in client living spaces.
- Developed strong relationships with clients based on trust and respect.
- Respected the privacy, dignity and confidentiality of each client served.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Education
High School Diploma -
S.E.A Girls Academy
Los Angeles, CASkills
- Personal care
- Emotional support
- Communication skills
- Friendly and outgoing
- Compassionate caregiving
- Problem-solving
- Housekeeping
- Housekeeping duties
- Floral arrangement
- Customer service
- Supply ordering
- Problem solving
- Attention to detail
- Customer Service-oriented
- Bouquet wrapping
- Sales and service-oriented
- Merchandising and displays
- Social media marketing
- Self motivation
Languages
Spanish
Professional
English
Professional
Timeline
Florist
Self-employeed
01.2017 - Current
Elderly Caregiver
Cambrian Homecare
02.2016 - 12.2016
High School Diploma -
S.E.A Girls Academy