Jackeline Salgado
Irving,Tx
Summary
Enthusiastic candidate with hands-on experience in customer service and floral design. Engages clients through tailored recommendations and effective communication, demonstrating a strong ability to meet diverse needs. Focused on applying sociological insights to support social services and community outreach initiatives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Florist
Irving, TX
07.2025 - Current
- Prepared bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients' evolving needs.
- Optimized workflow efficiency by organizing tools/materials necessary for specific projects in advance.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Promoted the business through participation in local events, social media marketing, and community outreach efforts.
- Achieved greater accuracy in fulfilling orders by confirming details with customers before beginning work on their request.
- Leveraged social media platforms to showcase floral designs and promotions, expanding online presence.
- Designed thematic floral arrangements for holidays and special occasions, boosting sales.
- Researched latest design trends, colors, and vendor products for use in new pieces.
Education
Associate of Science - Sociology
Dallas College Northlake Campus
Irving, TX05-2027
High School Diploma -
MacArthur High School
Irving, TX06-2024
Skills
- Critical Thinking
- Communication
- Personal Responsibility
- Flower arranging
- Sales and service-oriented
- Customer Service-oriented
- Client engagement and assistance
- Cost estimates
Accomplishments
- Achieved Critical Thinking through effectively analyzing issues, gathering information, and interpreting data.
- Achieved Communication through effectively writing, presenting, and summarizing information.
- Achieved Teamwork by fulfilling team expectations and using collaboration skills.
Certification
- Adobe Certified Professional, Adobe - February 2023-Now
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Florist
07.2025 - Current
Associate of Science - Sociology
Dallas College Northlake Campus
High School Diploma -
MacArthur High School