Elsa Leon
Glendale,AZ
Summary
Dynamic phlebotomist with extensive experience at Sonora Quest Diagnostics, skilled in venipuncture and specimen handling. Proven ability to enhance patient care through effective communication and training of new staff. Committed to maintaining accurate medical records and adhering to safety protocols, ensuring high-quality laboratory results and patient satisfaction.
Overview
18
18
years of professional experience
Work History
Phebotomist
Sonora Quest Diagnostics
Tempe, AZ
10.2020 - 07.2022
- Collected blood samples efficiently using venipuncture and capillary methods.
- Prepared specimens for laboratory analysis following strict safety protocols.
- Maintained accurate patient records and documented procedures in compliance with regulations.
- Assisted in training new phlebotomists on best practices and equipment usage.
Banner Healthcare Hospital
Medix Staffing
Scottsdale, AZ
03.2013 - 07.2022
- Assisted in training new employees on safety procedures and operational protocols.
- Communicated effectively with supervisors and colleagues, fostering a positive work environment focused on collaboration and problemsolving.
- Collaborated with team members to ensure smooth workflow and timely completion of projects.
- Kept detailed inventory records.
Medical Assistant/lab Tehc
Mountain View Family Physicians
4250 E Camelback,Phoenix Az 85018
10.2004 - 02.2005
- Coordinated patient appointments and managed schedules to optimize workflow efficiency.
- Assisted healthcare providers with clinical procedures, ensuring adherence to safety protocols.
- Administered medications and vaccinations following established guidelines and best practices.
- Conducted patient assessments, documenting vital signs and medical histories accurately.
- Trained new medical assistants on office protocols, improving team performance and service delivery.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Education
Basic Education Skills
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ08-2013
Associate of Arts - EMT
Imperial Valley College
Imperial, CA08-2000
Associate of Arts - Medical Assistant
Professional Career
Las Vegas, NV12-1996
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Medical terminology
- On-site testing
- Venipuncture and capillary puncture
- Proper labeling
- Medical records handling
- Anatomy and physiology
- EMR recordkeeping
- Sanitation and sterilization
- Communication
- Laboratory procedures understanding
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Phebotomist
Sonora Quest Diagnostics
10.2020 - 07.2022
Banner Healthcare Hospital
Medix Staffing
03.2013 - 07.2022
Medical Assistant/lab Tehc
Mountain View Family Physicians
10.2004 - 02.2005
Basic Education Skills
Maricopa Community Colleges, Rio Salado Community College
Associate of Arts - EMT
Imperial Valley College
Associate of Arts - Medical Assistant
Professional Career