Olivia Johnson
Burlington,NJ
Summary
Highly-skilled phlebotomist with 16 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Dependable phlebotony effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Acting Lead Phebotomist
Virtua Memorial Hospital
05.2009 - Current
- Assisted in patient identification and preparation for blood collection procedures.
- Learned and adhered to safety protocols and infection control measures during phlebotomy processes.
- Supported senior staff by maintaining cleanliness and organization of the work area and equipment.
- Managed inventory of supplies necessary for blood collection, ensuring readiness for procedures.
- Engaged with patients to explain procedures, easing anxiety and enhancing cooperation during blood draws.
- Observed experienced phlebotomists to gain knowledge of techniques and best practices in blood collection.
- Participated in training sessions to stay updated on new technologies and methods in phlebotomy services.
- Developed strong relationships with patients by fostering trust during the blood collection process.
- Led initiatives aimed at optimizing workflows which resulted in increased productivity within the department.
- Implemented best practices for specimen handling to minimize contamination risks.
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Provided exceptional customer service, addressing patient concerns with empathy and professionalism.
- Enhanced patient experience by providing efficient and accurate blood collection services.
- Facilitated training programs for new hires, improving overall team skillset and knowledge base.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Education
High School Diploma - Phlebotomy
Berkel Technical Training Institue
Trenton, NJ03-2007
High School Diploma -
Trenton Central High School
Trenton, NJ06-1998
Skills
- Order of draw
- Venipuncture
- Lab safety protocols
- Blood collection techniques
- HIPAA compliance
- Sample and specimen collection
- Specimen labeling procedures
- Patient confidentiality
- Specimen handling
- Venipuncture expertise
- Pediatric phlebotomy
- Geriatric phlebotomy
- Specimen preparation
- Quality assurance
- Proper labeling
- Blood collection
- Communication
- Teamwork
- Venipuncture and capillary puncture
- Problem-solving
- Customer service
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Reliability
- Butterfly venipuncture
- Excellent communication
Timeline
Acting Lead Phebotomist
Virtua Memorial Hospital
05.2009 - Current
High School Diploma - Phlebotomy
Berkel Technical Training Institue
High School Diploma -
Trenton Central High School