SHANIQUE MOSLEY-MCKINNEY
Newark,US
Summary
Seeking an entry-level Phlebotomist/ECG Technician position where I can apply my clinical training, ECG certification, leadership experience, and commitment to compassionate patient care while continuing to grow within the healthcare field.
Overview
15
15
years of professional experience
Work History
Lead Security Officer
Allied Universal
Newark, US
05.2020 - Current
- Lead a team of security officers while maintaining a safe environment for employees, patients, and visitors.
- Respond to emergencies using sound judgment and effective communication.
- Complete detailed incident reports with accuracy and confidentiality.
- Train and mentor new officers on safety procedures and emergency response.
- Build positive relationships with staff and visitors through professionalism and excellent customer service.
Associate
Macy's Backstage
West Orange, US
10.2015 - 09.2018
- Resolved customer concerns on sales floor, enhancing satisfaction and encouraging repeat purchases.
- Processed cash transactions accurately, ensuring balanced till and minimizing discrepancies.
- Organized and maintained welcoming sales environment, fostering customer retention and supporting staff efficiency.
Automation
Blue Apron
Linden, US
09.2016 - 11.2017
- Ensured accurate inventory management while achieving productivity goals.
- Worked safely and efficiently in a fast-paced environment.
- Coordinated with team members to efficiently complete daily tasks.
Shift Manager
Pizza Hut
07.2011 - 10.2015
- Directed shift staff in a fast-paced restaurant to maintain consistent service during peak hours.
- Trained new hires on customer service and safety procedures, enhancing onboarding experience and contributing to team readiness.
- Managed cash handling and opening/closing procedures to secure daily revenue and accountability.
- Managed cash handling and opening/closing procedures, ensuring accurate revenue reporting and accountability.
- Addressed guest complaints calmly to preserve positive dining experiences and repeat business.
- Led team communication to resolve operational issues, maintaining schedule adherence and shift efficiency.
Education
Certificate - ECG Technician & Phlebotomy Technician Training
Phlebotomy Training Specialists
Newark, NJ 03.2025 - 04.2025
Skills
Clinical Skills
- Venipuncture (Certification Pending)
- Capillary Blood Collection
- Specimen Collection
- Specimen Labeling
- Order of Draw
- Infection Control
- Patient Identification
- Patient Preparation
- 12-Lead ECG Testing
- Cardiac Rhythm Monitoring
- Vital Signs
- Medical Terminology
- EMR/EHR Documentation
- HIPAA Compliance
- OSHA Standards
- PPE
- Laboratory Safety
- Blood specimen handling
- Medical terminology
- Laboratory safety protocols
- Infection control measures
- Record-keeping accuracy
- Emergency response coordination
- Problem solving
- Leadership development
- Team training methodologies
- Conflict resolution
- Order of draw
- Multi-sample collection
- Medical records management
- Quality assurance
- Sanitation and sterilization
- Data entry
- Medical testing
- Patient confidentiality
- Process improvement initiatives
- Health and safety
- Blood culture collection
- On-site testing
- Skin puncture
- Medical office administration
- Sample labeling
- Patient support
Professional Skills
- Leadership
- Team Collaboration
- Customer Service
- Communication
- Time Management
- Critical Thinking
- Conflict Resolution
- Organization
- Adaptability
- Professionalism
- Compassion
- Attention to Detail
- Multitasking
Certifications
- Certified ECG Technician (CET)
- Phlebotomy Training Completed – Certification Exam Pending
- CPR/BLS (pending)
- High School Diploma
Clinical Training
- Phlebotomy Training Specialists – Newark, NJPerformed venipuncture and capillary blood collection during clinical training.
Practiced proper patient identification and specimen labeling.
Followed OSHA, HIPAA, and infection control guidelines.
Learned correct order of draw and specimen handling procedures.
Performed 12-lead ECG testing and patient preparation.
Maintained patient comfort while demonstrating professionalism and compassion.
Timeline
Certificate - ECG Technician & Phlebotomy Technician Training
Phlebotomy Training Specialists
03.2025 - 04.2025
Lead Security Officer
Allied Universal
05.2020 - Current
Automation
Blue Apron
09.2016 - 11.2017
Associate
Macy's Backstage
10.2015 - 09.2018
Shift Manager
Pizza Hut
07.2011 - 10.2015