Elsa Marotzke
Grosse Pointe
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. A strong work ethic and proven multitasking abilities at Alexander and Polen Meat Market. Enhanced customer satisfaction through efficient service and accurate order taking. Team player skilled in cash register operation, strong focus on collaboration and achieving results, adaptable to changing needs. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
3
3
years of professional experience
Work History
Food Service Worker/Customer Service Cashier
Alexander and Polen Meat Market
05.2022 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed and maintained positive relationships with customers to enhance service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Ceramic Studio Assistant
Grosse Pointe South High School
12.2022 - 06.2023
- Streamlined clay preparation processes with thorough wedging and reclaiming methods, reducing waste and saving resources.
- Optimized kiln usage by carefully loading and unloading ceramics, minimizing breakage and maximizing space utilization.
- Improved studio workflow by maintaining a clean and organized workspace, ensuring artist efficiency.
- Supported artists'' creative process by providing knowledgeable advice on techniques and material choices, enhancing their final products.
Concessions Worker
Grosse Pointe Farms Pier Park
06.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Education
Bachelor of Science - Social Work
Western Michigan University
Kalamazoo, MI04-2028
High School Diploma -
Grosse Pointe South High School
Grosse Pointe, MI06-2024
Skills
- Quick learner
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Team oriented
- Safe food handling
- Cash register operation
- Order taking accuracy
- Positive attitude and energy
Timeline
Ceramic Studio Assistant
Grosse Pointe South High School
12.2022 - 06.2023
Food Service Worker/Customer Service Cashier
Alexander and Polen Meat Market
05.2022 - 08.2024
Concessions Worker
Grosse Pointe Farms Pier Park
06.2021 - 08.2021
Bachelor of Science - Social Work
Western Michigan University
High School Diploma -
Grosse Pointe South High School
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