Jocelyn Torres
Beaumont,TX
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, and problem solving. Reliable Food Service Worker bringing 3 years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures.
Overview
3
3
years of professional experience
Work History
Food Service Worker/Customer Service Cashier
Jenny Avila
Beaumont, TX
03.2021 - Current
- Supported team members during peak hours, ensuring smooth operations and minimal wait time for customers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Learned other teammates' work tasks to train as backup.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Greeted customers and answered inquires regarding menu items and specials.
- Greeted customers at counter to fulfill request and answer questions.
- Delivered exceptional service by promptly addressing customer concerns and special request.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Met customer service goals and exceeded customer expectations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Beaumont United High School
Beaumont, TX06-2021
Skills
- Bilingual
- Customer service
- Multitasking
- Strong work ethnic
- Strong communication skills
- Positive attitude and energy
- Problem-Solving
- Cleaning and sanitation
- Team oriented
- Quick learner
- Money Handling
- Attention to detail
Languages
Spanish
Native/ Bilingual
Timeline
Food Service Worker/Customer Service Cashier
Jenny Avila
03.2021 - Current
High School Diploma -
Beaumont United High School