Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

ELSA MARTINEZ

Brooklyn,NY

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Reliable and upbeat retail sales successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Graduate with foundation knowledge in Liberal Arts and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

41
41
years of professional experience

Work History

Retail Sales Associate

Deckers Brands- UGG530
11.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.

Senior Officer of Registration Department

Boricua College
04.1990 - 03.2020
  • Files students records, type all transcripts for active and inactive students records.
  • Assists the Director to gather data from the department records.
  • Take care of all Registration preparation and finalization an Assessment Procedures at Brooklyn Campus.
  • Due Massive mailing for the Registration and Students grade report.
  • Graduation Preparation and Distribution of final degree to the student.
  • Assist the Director to officially certify teachers.
  • Other task as request by the Director of Registration and Assessment.

Assistant Teacher

Head Start Program
08.1983 - 06.1985
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Assisted in organizing and supervising school events and field trips, ensuring safe and educational experience for all students.
  • Boosted classroom management skills, maintaining order and discipline among students.
  • Improved learning outcomes with creation of engaging and educational activities.
  • Assisted with preparation of teaching materials and resources, streamlining lesson execution.
  • Developed and implemented classroom routines to address varying student needs.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

Education

Bachelor of Arts - Liberal Arts And Sciences

Boricua College
3755 Broadway New York, NY 10032
06-1992

Skills

  • Customer
  • Data entry
  • Teamwork and collaboration
  • Customer assistance
  • Store opening and closing
  • Reliability and punctuality
  • Retail sales
  • Professional appearance
  • Display setup

Accomplishments

  • Resolved product issue through consumer testing.

Interests

  • I enjoy cooking for friends and family gatherings
  • Cooking
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Food Photography

Timeline

Retail Sales Associate

Deckers Brands- UGG530
11.2024 - 01.2025

Senior Officer of Registration Department

Boricua College
04.1990 - 03.2020

Assistant Teacher

Head Start Program
08.1983 - 06.1985

Bachelor of Arts - Liberal Arts And Sciences

Boricua College

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ELSA MARTINEZ