Elsa Pradis
El Centro,CA
Summary
To obtain a position where I can utilize my skills and experience with potential for growth and advancement.
Overview
6
6
years of professional experience
Work History
Optometry Technician
Legacy MD
El Centro, CA
09.2024 - Current
- Collect and documents the patient’s chief complaint
- Verify patient’s ocular and medical health history. Documents any medications patient is taking.
- Obtain consents from patients. Ensure patients read and sign the consents.
- Perform Refractions.
- Administer basic Visual Acuity (VA) assessments
- Perform intraocular pressure (IOP) tests with a Tonopen unit.
- Take Fundus photos.
- Administer a Visual Field (VF) test.
- Perform Flourescein Angiogram (FA) procedures.
- Perform Indocyanine Green Angiography (ICG) procedures.
- Administer topical ophthalmic and dilation medications to patients.
- Ensure a positive and professional environment where patients feel comfortable; prepare patients for treatment and assists doctors, Front desk as well.
- Maintain a clean, sterile, and stocked exams rooms.
- Provide written instructions and/or patient education materials for the patient to review at home.
- Ensures patient understands all instructions.
- Provide accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status.
- File patient forms and updates information in EcW/EMR system.
- Scheduled patients for follow ups appointments
- Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
- Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.
- Schedule appointments, send prescriptions to pharmacies, and assist with in-office procedures.
- Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA,FEHA,DOL, HR policies and practices).
- Other duties as assigned by management.
Back Office Technician / Front Office
Acuity Eye Medical Group
El Centro, CA
06.2023 - 10.2024
- Ensure a positive and professional environment where patients feel comfortable; prepare patients for treatment and assists doctors, Front desk as well.
- Collect and documents the patient’s chief complaint
- Verify patient’s ocular and medical health history. Documents any medications patient is taking.
- Obtain consents from patients. Ensure patients read and sign the consents.
- Perform Refractions.
- Administer basic Visual Acuity (VA) assessments
- Perform intraocular pressure (IOP) tests with a Tonopen unit.
- Take Fundus photos.
- Administer a Visual Field (VF) test.
- Perform Flourescein Angiogram (FA) procedures.
- Perform Indocyanine Green Angiography (ICG) procedures.
- Administer topical ophthalmic and dilation medications to patients.
- Maintain a clean, sterile, and stocked exams rooms.
- Provide written instructions and/or patient education materials for the patient to review at home.
- Provide accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status.
- File patient forms and updates information in CareCoud/Focus/EMR system.
- Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
- Keep commitments and keep direct supervisor informed of work progress, timetables, and issues.
- Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA FEHA, DOL, HR policies and practices).
- Other duties as assigned by management.
Receptionist/Call Center/Optometric Tech
Optom Eyes Vision Care
El Centro, CA
02.2020 - 09.2022
- Provide excellent customer services to patients, potential customers, visitors to the Office
- Ensure patients/customers feel welcome and comfortable with their visits by correctly handling procedure from the initial telephone contact, through their arrival and treatment at the office, and departure with their next examination appointment scheduled
- Maintain and maximize the appointment book, reschedule appointments and ensure patient/doctor flow efficiently
- Ensure a smooth, efficient and timely transfer of authority to and from other areas of designated office, to include pretesting, optical, contact lenses, doctor patient care
- Maintain a clean and professional area at the front desk at all times
- Effectively greet in/outgoing patients immediately upon entering/leaving the office
- Maximize patient flow, by organizing, tracking and communicating with other associates Obtain and verify insurance eligibility for all applicable
- Facilitating and rescheduling no shows appointments
- Schedule appointments, and assist with in-office procedures.
- Communicating the use of the online history form to all patients
- Enter patient's demographic and insurance information using software program
- Attach the proper routing slip and insurance authorization; obtaining a copy of patient's insurance ID card when applicable
- Ensure that all yearly exams complete a recall card, record month and year within Computer system
- Ensure that patient has been made aware of all promotions and offers
- Immediate notify Manager\Assistant Manager of any 'walking Rx's' and/or appointments
- Prepare invoices and orders to be submitted
- Send reports to outside physicians
- Maintain cleanliness and organized appearance of front desk areas at all times
- May be required to perform preliminary testing for patients, as needed
- Develop skills to assist patients in all aspects of optical dispensary
- Other duties as assigned by the Office Manager or Designee
Education
High school diploma - GED
Skills
- EHR systems
- Clinic experience
- Computer literacy
- Windows
- Scanning
- Phone answering
- Communication skills
- Acute care
- Ophthalmology
- Intake
- Microsoft Office
- Phone etiquette
- Organizational skills
- Computer skills
- Medical office experience
- Medical terminology
- Medical records
- Customer service
- Working with people with disabilities
- CPT coding
- Documentation review
- Bilingual
- Microsoft Word
- EClinicalWorks
- Administrative experience
- Medical scheduling
- Microsoft Outlook
- Google Docs
- Photocopying
- EMR systems
- Front desk
- Typing
- Patient care
Languages
Bilingual
Timeline
Optometry Technician
Legacy MD
09.2024 - Current
Back Office Technician / Front Office
Acuity Eye Medical Group
06.2023 - 10.2024
Receptionist/Call Center/Optometric Tech
Optom Eyes Vision Care
02.2020 - 09.2022