Elsa Quammen

• Prepared detailed construction estimates for residential renovation and custom home projects.
• Prepared project estimates for Strong House Solutions remodeling and repair proposals.
• Calculated detailed costs for roofing, framing, siding, and finish work to provide comprehensive project estimates.
• Developed full-scope estimates for use in project bidding and design-build projects.
• Analyzed change orders and revised cost projections to ensure accurate budgeting for ongoing construction work.
• Provided clear estimate breakdowns and proposal language to support the sales team in securing project approvals.
• Negotiated with insurance adjusters to finalize payment and approve the requested repairs.
• Invoiced for approved supplements by detailing information about completed work.

• Utilized Xactimate software to create accurate project estimates, ensuring clarity and precision
• Drafted estimates for roofing and siding projects to support timely project execution

• Advised clients on auto, home, and life coverage at Premier Insurance Group Agency LLC.
• Explained coverage options, exclusions, and billing details to prospective clients.
• Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
• Prepared insurance quotes using carrier systems and agency guidelines.
• Processed policy applications, endorsements, and renewals for agency accounts.
• Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
• Informed customers about insurance options and benefits. on the importance of maintaining adequate insurance coverage.
• Responded to customer inquiries and problems to promote great service.
• Reviewed documents for accuracy and compliance with agency standards.
• Supported Premier Insurance Group Agency LLC with calls, emails, and appointment scheduling.

• Advised clients on auto, home, and business coverage options at independent agency.
• Quoted property and casualty policies using carrier systems and agency guidelines.
• Processed policy applications, renewals, and endorsements with accurate client information.
• Resolved client service issues regarding claims, payments, and policy updates.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Sell new policies

• Supported insurance agents with client communications and policy service tasks
• Reviewed policy applications for completeness and accurate information
• Coordinated client meetings with agents to discuss policy options
• Prepared insurance documents, quotes, and renewal packets
• Answered phone calls and routed inquiries to proper team members
• Followed up on policy changes, cancellations, and billing questions

I took care of 1 child, when she was 9 months to 2.5 yrs old.

Supported child care routines by coordinating daily activities and schedules.

Facilitated playtime activities that fostered creativity and encouraged physical development.

Created and implemented activity plans to explore new locations and enhance learning experiences.

Provided nutritious snacks and meals to foster healthy eating habits.

Managed nap times to ensure adequate rest for the child.

- Change diapers

Assisted with bath time to maintain hygiene and establish routines.

- Do activities to promote her development like > read books, dance, sing, walk, craft, drive to library, play areas, recreation center like Crayola experience, parks, social gathering with other kids, teach second league (Spanish), kids yoga and toddler gym.

Organized developmental activities, enhancing children's social, cognitive, and physical skills through trips to the library, park, crafting, and language instruction.

Supported childcare activities by planning and implementing daily routines.

Provided nutritious snacks and lunch to children.

Read engaging books to children during storytime.

Supervised nap times for infants and toddlers.

Changed diapers regularly to maintain hygiene.

Bathed children to promote hygiene and comfort.

Developed and shared creative ideas for childcare activities while maintaining open communication with parents.