Years of experience
Elsa Torres
Student IT Technichan
Philadelphia,PA
Summary
Dedicated and proactive worker with strong skills in listening, communication, mediation, and team collaboration. Known for being responsible, respectful, and diligent with excellent multitasking abilities. Leveraging a background in IT coordination and resident assistance roles to create supportive environments and plan engaging events. Currently pursuing a Bachelors in Business Finance and Law and Society. Certified in CPR/AED training. A flexible and adaptable individual who excels in various responsibilities while maintaining a creative and professional approach.
Overview
6
6
Work History
IT Coordinator
BAC IT Helpdesk
Bryn Athyn, PA
11.2022 - Current
- Provided technical support to staff and students by troubleshooting hardware, software, and network issues.
- Developed and maintained system documentation, including detailed instructions for users on the operation of various systems.
- Resolved user inquiries related to computer software and hardware operation and access privileges.
- Tested new versions of software programs before deployment in order to identify any potential bugs or compatibility issues.
Museum Camp Counselor
Glencairn Museum
Bryn Athyn, PA
06.2024 - 08.2024
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Enforced safety rules while supervising course activities, such as cooking and scavenger hunts, ending at a bell tower.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Resident Assistant ( RA )
Bryn Athyn College Student Life
Bryn Athyn, PA
08.2023 - 05.2024
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
- Developed positive relationships with all members of the residence hall community.
- Participated in regular staff meetings with Resident Director.
- Maintained accurate records of incidents that occurred in the residence hall.
Robotics Team Treasurer
St. Hubert Catholic High School For Girls
Bryn Athyn, PA
10.2018 - 05.2022
- Monitored and maintained financial records, including budgets, investments, and expenditures.
- Analyzed financial data to identify potential areas of cost savings.
- Created detailed financial statements for senior leadership review.
- Developed and implemented policies to ensure responsible fiscal management.
Education
Bachelor of Arts - Business
Bryn Athyn College of The New Church
Bryn Athyn, PA05-2025
Skills
- Capacity Planning
- Virtualization Technologies
- Storage Management
- Information Security
- Customer Support
- Activity Planning
- Peer Mentoring
- Emergency Response
- Positive Reinforcement
- Decision-Making
- Enforcing Rules
- Effective Communication
- Problem Resolution
- First Aid
- Group leadership
Affiliations
- Sep 2019-2022: Bambies United Cultural Club
- Total Hours: 100
-I was an officer of this cultural club whose mission was to educate and unite our community to be able to appreciate everyone's background in a respectful way. We are a community service based club and tried to give back as much as we could.
- Sep 2019 - Mar 2020: School Newspaper, the Tally Ho
-Total Hours: 256
-My freshman year of Highschool I was the Co President of the Newspaper and my sophomore year I was President of the New Paper and Chief Editor.
- Aug 2022 - Present: Bryn Athyn College Volleyball
-Total hours: 408
- I am a collegiate athlete for Bryn Athyn College playing in NCAA Division 3 volleyball as a defense specialist.
Timeline
Museum Camp Counselor
Glencairn Museum
06.2024 - 08.2024
Resident Assistant ( RA )
Bryn Athyn College Student Life
08.2023 - 05.2024
IT Coordinator
BAC IT Helpdesk
11.2022 - Current
Robotics Team Treasurer
St. Hubert Catholic High School For Girls
10.2018 - 05.2022
Bachelor of Arts - Business
Bryn Athyn College of The New Church
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