Elsie Mckoy
Virginia Beach,Virginia
Summary
I am an outstanding hardworking individual who is seeking a new path in her career. My productivity is superb and never misses a deadline. Let me bring my energy and knowledge to your company. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
27
27
years of professional experience
Work History
Team Lead
Avis Budget Group
04.1996 - 05.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Manages a team of 17 FTE and 23 temps.
- Over 40 plus years in customer service experiences.
- Manages time and attendance through
- JDA/ADP.
- Multiple years of Data Entry. Analyzes transactions for accuracy. Responsible for licensing and registrations a fleet of 500,000 cars.
- Responsible and processes the Budget Truck Fleet of 22,000 trucks.
- Responsible for the Reg Renewal and Re-Titling functions.
- Pays all invoices that filtered through the department via Oracle system.
- Audited Tax Reimburseable accounts.
- Oversees and process Uber accounts.
- Oversees and processes Elements accounts.
- Accounts payable experience. Prepare month end reconciliation. Responsible for ordering equipment.
- Demonstrates effective telephone techniques.
- Creative thinker.
Education
Associate - Data Processing
Commonwealth College
05.1982
Skills
- Multiple years of Data Entry
- Analyzes transactions for accuracy
- Responsible for licensing and
- Registrations a fleet of 500,000 Cars
- Responsible and processes the Budget Truck Fleet of 22,000 Trucks
- Responsible for the Reg Renewal and Re-Titling functions
- Pays all invoices that filtered through the department via Oracle System
- Audited Tax Reimbursable Accounts
- Oversees and process Uber
- Oversees and processes Elements
- Accounts payable experience
- Prepare month end reconciliation
- Responsible for ordering equipment
- Demonstrates effective telephone techniques
- Creative thinker
- Have over 14 years of banking experience with various banks Ie First Virginia, Marine Federal Credit, Union, UCB, Cenit, and Virginia Beach Federal
- Microsoft word, excel, access , and Power point
- Accounting
- Banking
- MS Office
- Problem-Solving
- Flexible and Adaptable
- Teambuilding
- Data Entry
- Decision-Making
- Attention to Detail
- Training and Development
- Good Telephone Etiquette
- Teamwork and Collaboration
- Organization and Time Management
- Critical Thinking
- Interpersonal Communication
Accomplishments
- Documented and resolved issues which led to results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of over 20 staff members.
Timeline
Team Lead
Avis Budget Group
04.1996 - 05.2023
Associate - Data Processing
Commonwealth College
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