Elsie Unger

• Prepared and recorded deposits

• Balanced drawers and created them for use the following day

• Educated customers on best-fit selections by listening to personal desires and purchase limitations.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Issued receipts and processed refunds, credits, or exchanges.
• Kept front check out area clean and organized for efficient service.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.