Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Elsie Wendel

Tyler,TX

Summary

Meticulous Claims Investigator effective at collecting and analyzing data used to devise fair and cost-effective settlements.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manufacturing Associate

Trane Technologies
Tyler, TX
10.2023 - 08.2024
  • Read engineering drawings and specifications to determine job instructions and material requirements.
  • Ensure compliance with all applicable health and safety regulations when operating machinery.
  • Collaborated closely with other departments to ensure timely completion of projects.
  • Monitor machines for malfunctions that may affect product quality or production efficiency.
  • Adjust machine settings according to product specifications or process changes.
  • Assist in the development of new production techniques or processes aimed at increasing productivity levels.
  • Inspected finished products for defects before packaging them for shipment.
  • Train new employees on proper operation of machines used in the manufacturing process.
  • Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
  • Ensured compliance with company policies, procedures and standards.
  • Inspect raw materials prior to use in the assembly process to ensure they meet established standards.
  • Troubleshoot problems in the manufacturing process by identifying root causes and proposing solutions.
  • Record data from each shift for record keeping purposes as required by company policy.
  • Identify defective components or finished goods items during the inspection process and make appropriate adjustments accordingly.

Runtest A/C and Quality

Trane Technologies
Clarksville, TN
05.2012 - 09.2023
  • Evaluated effectiveness of existing quality control measures and recommended improvements where necessary.
  • Assisted in developing policies and procedures related to quality assurance initiatives.

Runtest HVAC Units

Trane Technologies
Clarksville, TN
05.2012 - 09.2023
  • Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
  • Troubleshot HVAC system issues using appropriate tools and test equipment.
  • Repaired or replaced defective parts as necessary during service calls.
  • Maintained accurate records of all jobs completed with detailed notes about services rendered or materials used.
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Wired both line and low voltage to heating and cooling equipment.
  • Reviewed worklists from supervisor to interpret project details and instructions.
  • Conducted brazing, threading pipe and tasks to complete service calls.
  • Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.

Chemical Specialist

U.S. Army Recruiting Command
Fort Leonardwood, MO
05.2006 - 07.2010
  • Performed chemical analysis and testing to identify unknown compounds.
  • Analyzed data from experiments to determine trends or patterns in chemical reactions.
  • Developed protocols for the safe handling of hazardous materials in accordance with safety regulations.

Education

GED -

Nimitz High School
Houston, TX
05-1996

Skills

  • Production Scheduling
  • Punctual and Reliable
  • Stress Tolerance
  • Teamwork and Communication
  • Flexible Schedule
  • Good Communication
  • Following Instructions
  • Punctual and Dependable
  • Safety Standards Compliance
  • Materials Assembly
  • Health and Safety Regulations
  • Computer Skills
  • Positive Attitude
  • Incident Reporting
  • Claims Processing
  • Property adjusting
  • Risk Assessment
  • Report Writing
  • Policy Interpretation
  • Advanced computer skills
  • Damage Assessment
  • Highly motivated
  • Caseload Management
  • Coverage assessments
  • Claims Investigation

Affiliations

  • Professional nail tech on my personal time
  • Spending family time with our 5 grown children and grandchildren
  • I enjoy traveling to different places

Accomplishments

  • Making work leader in my department at Trane Technologies in 2016
  • Graduated TLDP (Team Leader Development Program) of 9 weeks at my employment at Trane Technologies in 2018.
  • I am highly motivated, always working to improve and move up, as well as learn more in my career.

Certification

  • Mig Weld license in 2014
  • All Lines Claims Adjuster License 2024 (Lic # 3215974 Tx)
  • Xactimate (3 day class Houston, Tx.) Certificate 2024

References

References available upon request.

Timeline

Manufacturing Associate

Trane Technologies
10.2023 - 08.2024

Runtest A/C and Quality

Trane Technologies
05.2012 - 09.2023

Runtest HVAC Units

Trane Technologies
05.2012 - 09.2023

Chemical Specialist

U.S. Army Recruiting Command
05.2006 - 07.2010

GED -

Nimitz High School
Elsie Wendel