Elson Hi
San Francisco,CA
Summary
Service deli operations specialist with proven track record in team leadership and training program development. Skilled in merchandising techniques and food safety compliance, resulting in enhanced sales performance and team efficiency across various locations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Service deli operations specialist
Safeway
04.2017 - Current
- Achieved sales and labor targets by collaborating with Department Managers on merchandising plans.
- Evaluated departmental presentation and compliance during store visits.
- Developed training programs to ensure qualified associates for department positions.
- Oversaw sales and labor reporting from assigned stores for strategic insights.
- Participated in divisional sales meetings to align operational strategies.
- Executed merchandising programs while training staff on new initiatives.
- Trained new staff on company policies, procedures, and operational best practices.
- Assisted in opening new and remodeled stores to enhance operational efficiency.
deli manager
Safeway
San Francisco, California
01.2005 - 04.2016
- Oversaw daily deli operations, ensuring consistent product quality and freshness.
- Delegated tasks to staff while establishing priorities and objectives.
- Provided leadership and mentoring to new employees on company programs.
- Trained team members in food safety protocols and customer service standards.
- Managed inventory control, ordering supplies to maintain optimal stock levels.
- Created engaging product displays to boost customer interest.
- Developed staff schedules to enhance coverage and operational efficiency.
- Implemented best practices for food handling and sanitation compliance.
Education
Licensed Nurse -
Gurnick Academy
01-2016
High School Diploma -
Independence High School
05-2005
Skills
- Sales analysis and reporting
- Inventory control
- Merchandising techniques
- Food safety compliance
- Customer relationship management
- Problem solving
- Team leadership
- Effective communication
- Attention to detail
Accomplishments
- service deli operations specialist of the year (2023 and 2024)
Certification
- licensed nurse
- BLS CPR
Timeline
Service deli operations specialist
Safeway
04.2017 - Current
deli manager
Safeway
01.2005 - 04.2016
Licensed Nurse -
Gurnick Academy
High School Diploma -
Independence High School