Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elsy Ortiz Hernandez

Raleigh,NC

Overview

6
6
years of professional experience

Work History

Host

Las Dos Rosa's Restaurant
04.2021 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Housekeeper

Flor’s Cleaning
09.2020 - 03.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.

Nail Technician Assistant

Self Employed Services
03.2018 - 08.2020
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Utilized specialized tools and techniques to restore natural nails and create unique nail art.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Communicated effectively with management concerning important customer issues.
  • Offered advice and recommended products to improve and maintain nails.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Collaborated with other members of salon staff to provide amazing client experience.

Education

High School Diploma - High School

Armando Cardel Aguilar’s
La Antigua Veracruz, Veracruz
06.2020

Skills

  • Dependability
  • Initiative
  • Adaptability/Flexibility
  • Stress Tolerance
  • Adaptability/Flexibility
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Timeline

Host

Las Dos Rosa's Restaurant
04.2021 - 09.2023

Housekeeper

Flor’s Cleaning
09.2020 - 03.2021

Nail Technician Assistant

Self Employed Services
03.2018 - 08.2020

High School Diploma - High School

Armando Cardel Aguilar’s

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Elsy Ortiz Hernandez