Elva Rodriguez
Chino Hills,CA
Summary
Accomplished Medical Assistant and Caregiving Manager with a proven track record at Charles Angeles Care, enhancing patient comfort and reducing complaints by implementing effective solutions. Skilled in HIPAA Compliance and excelling in customer service, adept at fostering strong relationships with healthcare providers and ensuring meticulous medical records management.
Overview
6
6
years of professional experience
Work History
Medical Assistant/ Health Care Worker
Self-employeed
11.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Caregiving Manager
Charles Angeles Care
01.2019 - 11.2021
- Facilitated smooth transitions for clients moving between different levels or types of care as their needs changed over time.
- Developed strong relationships with healthcare providers, enabling better coordination of services for clients in need of additional support.
- Reduced client complaints by addressing concerns promptly and implementing effective solutions.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Medical Assistance - Medical Assistance
La Puente Adult
La Puente, CA06.1992
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Languages
Spanish
Elementary
Timeline
Medical Assistant/ Health Care Worker
Self-employeed
11.2021 - Current
Caregiving Manager
Charles Angeles Care
01.2019 - 11.2021
Medical Assistance - Medical Assistance
La Puente Adult
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