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Healthcare and behavioral health professional with 10+ years of experience supporting on-site and remote teams in corrections, specialty clinics, and care management. Known for fast, accurate data entry, clean EMR/EHR documentation, and smooth coordination of cases from intake through follow-up. Comfortable working from queues, shared inboxes, and task lists while toggling between multiple systems. Communicates with patients and members by phone, email, portal messages, and internal chat with a calm, professional tone. Work-from-home ready with a dedicated office, high-speed internet, and the discipline to meet productivity, quality, and documentation standards consistently.

Dynamic Master of Public Health professional with extensive expertise in clinical research and patient-centered care; adept at enhancing site maintenance, ensuring regulatory compliance, and managing data effectively. Contributing to the Department of Veterans Affairs by delivering compassionate coordination of services, meticulous documentation, and fostering seamless communication among care teams. Certified pharmacy technician with over 12 years of diverse experience across inpatient, retail, and long-term care settings, bringing a comprehensive understanding of healthcare operations and patient needs. Committed to improving health outcomes through strategic collaboration and innovative solutions.

Dedicated and empathetic Medical Assistant with a solid five-year track record of seamlessly balancing administrative and clinical responsibilities to ensure utmost patient satisfaction. Adept at fostering trust and rapport through exceptional communication and interpersonal skills, creating an environment conducive to patient well-being. Demonstrated proficiency in conducting comprehensive audits and implementing effective improvement strategies. Meticulously evaluates documents and systems, proactively identifying and rectifying discrepancies to uphold established standards of excellence.

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic record keeping.
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Jessica Sifuentes

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Medical Assistant/Community Mental Health Worker

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High School Diploma -

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Medical Assistant/Community Mental Health Worker

ADN

High School Diploma -

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