Elva Zuniga
Lafayette,LA
Summary
Detail-oriented accountant with strong accounts payable and receivable skills. Committed to streamlining financial processes and enhancing cash flow management, ensuring timely fulfillment of company liabilities.
Overview
4
4
years of professional experience
Work History
Accountant
Processers Llc.
04.2025 - 02.2026
- Assisted in preparing financial statements and reports for management review.
- Maintained accurate records of daily transactions using accounting software.
- Supported month-end closing processes by reconciling accounts and resolving discrepancies.
- Collaborated with team members to ensure compliance with accounting policies and procedures.
- Conducted regular audits of financial data to identify errors and improve accuracy.
- Responded to inquiries from vendors regarding invoices and payments promptly.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
Sales Associate
Dillards Department Store
10.2023 - 01.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Maintained visual merchandising standards to showcase products effectively and attractively.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new staff on customer service protocols and operational procedures, fostering a supportive environment.
- Handled inventory management tasks, including stock replenishment and organization of merchandise displays.
- Resolved customer complaints swiftly, improving satisfaction and loyalty through effective communication skills.
- Monitored sales trends to identify opportunities for upselling and cross-selling products to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Lead Manager
DTK Facility Services
01.2022 - 08.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Developed and implemented process improvements to enhance service delivery.
- Coordinated scheduling and task assignments among facility staff to optimize productivity.
- Conducted regular inspections to maintain high cleanliness and maintenance standards.
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Boosted team productivity by implementing efficient project management strategies.
Education
High School Diploma -
Trinity High School
Trinity, TXSkills
- Accounts payable and receivable
- Accounts payable
- Cash flow analysis
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Spanish translation
- Fluent bilingualism
Languages
Spanish
Native or Bilingual
Timeline
Accountant
Processers Llc.
04.2025 - 02.2026
Sales Associate
Dillards Department Store
10.2023 - 01.2025
Lead Manager
DTK Facility Services
01.2022 - 08.2022
High School Diploma -
Trinity High School