Elvedina Edge
Summary
Dynamic professional with extensive experience in compliance management and licensing at Hall Financial. Proven ability to navigate complex regulations while maintaining meticulous attention to detail. Adept at fostering relationships between agents and regulators, ensuring seamless operations. Strong background in mortgage banking, enhancing client satisfaction through expert guidance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Closer
Hall Financial
Troy
04.2025 - Current
- Guided clients through mortgage loan processes and options.
- Managed client relationships to foster trust and satisfaction.
- Collaborated with team members to ensure timely loan closings.
- Reconciled UWM portal with title companies to ensure accurate transaction records
Licensing Specialist
Hall Financial
Troy
10.2024 - Current
- Managed licensing applications for financial services in compliance with regulations.
- Managed company and individual licenses across multiple states in compliance with regulations.
- Reviewed and processed documentation for new and renewing licenses efficiently.
- Communicated with state agencies to resolve licensing issues and inquiries promptly.
Compliance Specialist
Hall Financial
Troy
07.2024 - Current
- Assessed compliance policies for adherence to regulatory standards, identifying areas for improvement.
- Conducted internal audits to identify potential compliance risks and gaps.
- Created training materials for staff on compliance procedures and regulations, enhancing understanding and adherence.
- Ensured timely distribution of disclosures through print, email, and mail per TRID guidelines.
Hospitality Admin
SMS Group of Companies
10.2023 - 07.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated online applications and applicant communication throughout hiring process.
Business to Business Licensing Specialist
Rocket Mortgage
10.2020 - 08.2023
- Reviewed licensing applications for compliance with state and federal regulations.
- Managed communication between lenders and regulatory agencies, resolving licensing issues to maintain operational continuity.
- Facilitated communication between agents and state regulators, ensuring timely compliance with licensing requirements.
- Conducted training sessions for new staff on licensing procedures, enhancing team understanding of regulatory requirements.
Mortgage Banker
Quicken Loans
07.2020 - 10.2020
- Guided clients through home buying and refinancing processes, demonstrating expertise by passing the SAFE exam and maintaining 9 state licenses.
- Supported clients in completing mortgage applications and organizing required documentation to facilitate loan approval.
- Evaluated borrower credit profiles to determine loan eligibility and terms.
- Partnered with underwriters to ensure efficient processing of mortgage loans, enhancing client satisfaction through timely service.
Assistant Manager
Huntington National Bank
06.2014 - 06.2020
- Transitioned from part-time teller to Assistant Manager, overseeing day-to-day operations, customer service, and sales to enhance branch performance.
- Managed daily operations, ensuring delivery of excellent customer service and high levels of customer satisfaction.
- Coordinated branch activities to maintain compliance with regulatory standards and promote operational integrity.
- Trained and mentored staff on banking policies and procedures.
Education
High School Diploma -
Hamtramck High School
Hamtramck, MI06-2009
Some College (No Degree) - Information Technology
Southern New Hampshire University
Skills
- NMLS
- Licensing compliance
- Mortgage processing
- Compliance auditing
- Client onboarding
- Risk assessment
- Compliance management
- Attention to detail
Affiliations
Hazel Park School District PTA
Certification
Public Notary, MI
References
- Michael Woods, Previous leader at Rocket Mortgage, 313-251-4656
- Holly Gewarges, Previous Manager at Huntington National Bank, 586-899-6599
- Tiffany Lester, Friend/Owner of Pushin Petal Detroit, 313-645-4456
Timeline
Closer
Hall Financial
04.2025 - Current
Licensing Specialist
Hall Financial
10.2024 - Current
Compliance Specialist
Hall Financial
07.2024 - Current
Hospitality Admin
SMS Group of Companies
10.2023 - 07.2024
Business to Business Licensing Specialist
Rocket Mortgage
10.2020 - 08.2023
Mortgage Banker
Quicken Loans
07.2020 - 10.2020
Assistant Manager
Huntington National Bank
06.2014 - 06.2020
High School Diploma -
Hamtramck High School
Some College (No Degree) - Information Technology
Southern New Hampshire University