Elver Armando Acosta-Gonzalez

As a seasoned Senior Operations Manager at Torito Brands, I successfully enhanced sales by 35%, empowered cross-functional teams to collaborate effectively, and utilized lean manufacturing tools to reduce downtimes in Production, Warehouse and Shipping Areas. These efforts contributed to a remarkable 29% increase in annual revenue and a 99% Service Rate level. Additionally, I participated actively in the implementation of SQF standards and fostered a strong quality culture across the organization, including other branches in other locations/countries

• Manufacturing Process designer, GMP leader and Continuous Improvement supporter.
• Performing complete Process Assessment looking for downtimes, bottlenecks or quality & safety problems.
• Delivery of complete solution for short- and medium-term using tools as 6-sigma problem solution, Ishikawa diagram, task forces, GSTD and brainstorming.
• People first, safety supporter.
• Updated quality control standards, methods and procedures to meet compliance requirements.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
• Calibrated instruments and scales in production areas.
• Developed and deployed production control plans and created work instructions and procedures.
• Wrote and implemented new rework procedures to standardize processes and streamline workflow.
• Devised specifications for processes.
• Collaborated with contract representatives and oversaw quality control implementations and reporting.
• Rejected defective products and approved correct products.
• Mentored and encouraged employees to strive for excellence while fostering professional growth.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Increased customer satisfaction through adherence to quality standards and customer requirements.
• Sorted product and provided expertise on non-conforming product requirements.
• Equipped and organized facility to comply with company strategy for online and offline quality controls.
• Provided observations, took measurements and performed tests at various stages according to quality control plan.
• Improved quality processes for increased efficiency and effectiveness.

• Symrise Diana (Aqua BU) - Eloy Alfaro, Province of Guayas, Plant Activity: Biotechnology & Aqua Feed Manufacturer – Yearly Revenue about 12.5 MMUSD (2019) Main Process: Production of Shrimp Head powder (Spry Dry) and Tuna Viscera liquid (Enzymatic Reactor) for its usage in aquaculture feeding.
• Total number of workers leaded: 63 (2019) – initially 41 Responsibilities: Management of departments of Production, Quality, Industrial Safety, Environment, R&D and Maintenance.
• Main achievements:
• Increase of OEE from 37% to 73% in Plant in 1 year using tools for continuous improvement.
• Utilization Rate went from 35% to 61%
• Solidification of teamwork with empowered people well trained in their duties.
• Production Increase over 50% in first year, using lean manufacturing methods.
• Decrease in customer complaints from 10 to 1 per year.
• Decrease in Occupational accidents in plant from 1 to 0 per year.
• Tuning of Methods of Control of processes, reprocesses and deviations.
• Active contributions in redirecting strategy of current business of company, for greater dividends.
• Ordered execution of CAPEX system for development sustained process of plant and higher rate of cost effectiveness.
• Project designer and analyzer of production processes for optimization of fuel consumption, water and energy, shorter processing time (downtimes and bottlenecks Analyzer), greater safety per working station and taking care of facilities.
• Taking of decisions based on analysis of Manufacturing Costs for decrease of 15% in same period in years above, using tools of Lean Manufacturing and Continuous Improvement.
• Developed documentation, including diagrams and specifications, to meet project requirements and regulatory standards.
• Established project schedules and monitored tasks to meet milestones during each phase.

• Transmar Ecuador S.A, - Guayaquil, Plant Activity: Bean to Bar Cocoa & Chocolate production – Revenue about 274.7 MMUSD Main Process: Production of Cocoa Liquor and Chocolate drops.
• Total number of workers leaded: 60 Responsibilities: Management of departments of Production and Maintenance.
• Main achievements:.
• Implementation of KPIs.
• From Quality Control to Quality Assurance with complete certification for ISO 22000 in all production process.
• Decrease of complaints from 36 in 2012 to 8 in 2014.
• Implementation and leading of Continuous Improvement System in Plant.
• Accidents decreased from 6 in 2012 to 1 in 2014.
• OEE increased in 25%, reaching 62% in 2014.
• Better organization and strengthen of teamwork in plant.
• Developed more efficient system for bean roasting decreasing microbial charge without affecting sensory attributes of liquor.
• Net production increased about 30% (30 ton/day) in 2 years.
• Daily tasks: Oversee and schedule all production processes for semi-finished cocoa and chocolate including management of 60 staff and annual budget.
• Increase manufacturing efficiency and productivity through development, optimization, and implementation of improved plant processes.
• Improve development and control of production processes by automating operations and establishing manufacturing Key Performance Indicators (KPI's) regarding plan, line reliability, and line & occupancy goals.
• Ensure full equipment and machinery operations and reduce downtime through preventative and corrective maintenance.

• Position: Factory Quality Manager
• Plant Activity: Producer of Cookies, Waffles Chocolates and Dry Mixes - Revenue about 720 MMUSD
• Total number of workers leaded: 16
• Total Workers in Plant: 500+
• Responsibilities:
• Management of Quality Assurance Department & Nestle Quality Management System
• Main achievements:
• Plant was certified with FSSC 22000.
• Team building and empowering of Quality people based in coaching and feedback models. (Team growth from 8 to 16 workers)
• High focus in team members training as best way to be in compliance with all QA parameters in plant and as part of Continuous Excellence policy.
• OPEN gate for TPM implementation in factory and started phase 0 of 1st Stage of TPM.
• KPI for Quality Department were improved over 5% each compared to former years.
• Recovery of chem tests (p-tests) certificate for main factory lab.
• Plant Zoning designed and update of all cleaning procedures based on it.
• Non-Quality Costs decreased significantly compared with former years, due to strong work focused in diminution of rework in Cookies and Waffles, striving to reach better First Time Quality every production.
• All HACCP for Industrial Services were created and implemented properly.
• Daily Tasks:
• To develop and monitor plant Quality Assurance Team to ensure optimum product quality and industry compliance.
• Keep reviewing and approving HACCP systems in all plant lines, including Industrial Services.
• Participate in issuance, approval, dissemination, and updating of various procedures related to quality.
• Conducted periodic production lines audits to ensure compliance with process specifications as well as identified and addressed needs for improvements.
• Performed raw material and packaging material supplier audits adherence to Vendor Audit Management. Maintained and tracked quality indicators (KPI) for dissemination in operational meetings and all staff in order to act in case of non-compliance.