Elvia Banda
Santa Teresa ,NM
Summary
Dedicated caregiver with a proven track record at At Home Personal Care Services, enhancing patient mobility and safety through effective fall prevention strategies. Skilled in compassionate care and nutrition monitoring, I foster independence and dignity while ensuring adherence to care plans. Committed to improving overall well-being through personalized support and emotional encouragement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver Attendant
At Home Personal Care Services
01.2016 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Administered medications accurately, contributing to overall health and well-being of patients.
Professional Tax Preparer
Jackson Hewitt
11.2024 - 04.2025
- Maintained up-to-date knowledge of federal and state tax laws through continuous professional development courses.
- Served as a trusted advisor for small business owners, guiding them on various aspects of taxation including payroll taxes, sales taxes, and quarterly payments.
- Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
- Established long-term relationships with clients based on trust, expertise, professionalism, attention to detail.
- Kept clients informed about potential changes in legislation or regulations affecting their taxes including new allowable deductions or credits.
- Successfully resolved client disputes with the IRS by providing detailed documentation, negotiating on their behalf, and ensuring a fair resolution.
- Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Researched complex tax issues utilizing online resources and professional tax software.
Mail Sorter
Conduent Business Services
04.2023 - 04.2024
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Continuously sought opportunities for professional development, staying abreast of industry trends and advancements in order to enhance job performance.
- Maintained high level of confidentiality with mail items in line with regulations.
Clerk/Typist
Penske Logistics, Ford Motor Company, MSC, CMMS
03.2022 - 03.2023
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
- Ensured timely delivery of correspondence by managing outgoing mail, reducing delays in communication with clients and partners.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Collaborated with colleagues on cross-functional projects, providing valuable input on process improvements for increased efficiency.
- Maintained confidentiality of sensitive information through proper storage and disposal of documents in accordance with company policies.
- Enhanced departmental workflow through diligent scheduling of appointments, meetings, and conference calls using calendar management tools.
- Reduced errors in data entry by consistently double-checking inputted information and correcting discrepancies before submission.
- Contributed to cost savings initiatives by monitoring office supply inventory levels and ordering necessary items at competitive prices.
- Received recognition for consistently meeting and exceeding performance expectations, demonstrating a strong commitment to excellence in all tasks undertaken.
- Expedited report generation by meticulously proofreading and editing documents before submission.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Checked completed work for proper spelling, grammar, punctuation, and format.
- Entered data into databases in alphabetic and numerical order.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
Security Officer
Brosnan Security
03.2020 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
USA Security Services
03.2019 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Cosmetology -
Tri State Cosmetology
El Paso Tx08.2009
GED - Medical Office Support
David L Carrasco Job Corps
El Paso, TX09.2004
Skills
- Nutrition monitoring
- Emotional support
- Mobility support
- Recreational activities planning
- Transfer skills
- Housekeeping tasks
- Compassionate care
- Meal preparation
- Patient assistance
- Personal hygiene support
- Fall prevention
- Toileting assistance
- Elderly care
- Supportive companionship
- Patient care
Certification
CPR
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Professional Tax Preparer
Jackson Hewitt
11.2024 - 04.2025
Mail Sorter
Conduent Business Services
04.2023 - 04.2024
Clerk/Typist
Penske Logistics, Ford Motor Company, MSC, CMMS
03.2022 - 03.2023
Security Officer
Brosnan Security
03.2020 - 03.2022
Security Officer
USA Security Services
03.2019 - 03.2022
Caregiver Attendant
At Home Personal Care Services
01.2016 - Current
CPR
Cosmetology -
Tri State Cosmetology
GED - Medical Office Support
David L Carrasco Job Corps
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