Elvia Mora
Frankfort,IN
Summary
Adept at bridging language barriers, I enhanced patient care at Learning Network through precise interpretation and cultural competency training. As El Rodeo's owner, I excelled in operations management and community engagement. My strong memory retention and exceptional decision-making skills underpin my professional achievements, reflecting a commitment to excellence and ethical standards.
Overview
3
3
years of professional experience
Work History
Medical Interpreter, Health Promoter
Learning Network
02.2023 - 12.2024
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Verified understood medical information for patients by simplifying any jargon.
- Provided cultural competency training for healthcare providers to foster improved communication and understanding with diverse patient populations.
Restaurant Owner
El Rodeo Bar & Grill
09.2021 - 10.2022
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
Education
Diplomado. - Ancient History
Universidad Del Valle De Mexico.
Cd. De Mexico.Business Administration And Management
UNITEC Campus Zapopan Jalisco
Jalisco Mexico08-2007
Skills
- Language fluency
- Interpretation accuracy
- Call management
- Video remote services
- Cultural insight
- Bilingual communication
- Consecutive interpretation
- Ethical codes adherence
- Attention to detail
- Decision-making
- Confidential information protetion
Languages
Spanish
Native or Bilingual
Timeline
Medical Interpreter, Health Promoter
Learning Network
02.2023 - 12.2024
Restaurant Owner
El Rodeo Bar & Grill
09.2021 - 10.2022
Diplomado. - Ancient History
Universidad Del Valle De Mexico.
Business Administration And Management
UNITEC Campus Zapopan Jalisco
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