ELVIE THOMAS
North Las Vegas,NV
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and knowledge of banking industry.
Overview
1823
1823
years of professional experience
Work History
TELLER
Bank of the Ozarks
LAS VEGAS, NV
09.2012 - 09.2023
- Performed daily reconciliation of teller drawer within established limits.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Followed up on requests from customers in a timely manner.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Processed wire transfers for customers both domestically and internationally.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Identified opportunities to refer customers to other areas of the bank for additional services.
TRAINER CASHIER/HOSTESS
International House Of Pancakes
LAS VEGAS, NV
10.201 - 08.2010
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Handled cash payments and reconciled daily transactions accurately.
- Notified server after seating parties in section to facilitate prompt service.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
SR TELLER
Bank of Nevada
HENDERSON, NV
10.2005 - 02.2010
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Prepared official checks for customer and internal bank needs.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Performed special services for customers, ordering bank cards and checks.
- Balanced cash drawer daily and ensured accuracy of all transactions.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Developed strong relationships with customers by providing exceptional customer service.
Education
CERTIFICATE - Banking And Financial Support Services
UNIVERSITY OF LAS VEGAS
Las Vegas, NV08-2009
CERTIFICATE - BANK TELLER/ACCOUNTING
CAREER DEVELOMENT SPECIALIST
TUMON, GUAM USA09-1998
High School Diploma -
JOHN F KENNEDY
TUMON, GUAM USA06-1990
Skills
- Rapid 10-key data entry
- Rapid data entry skills
- Excellent Communication
- Multitasking Abilities
- Bilingual in Tagalog
Timeline
TELLER
Bank of the Ozarks
09.2012 - 09.2023
SR TELLER
Bank of Nevada
10.2005 - 02.2010
CERTIFICATE - Banking And Financial Support Services
UNIVERSITY OF LAS VEGAS
CERTIFICATE - BANK TELLER/ACCOUNTING
CAREER DEVELOMENT SPECIALIST
High School Diploma -
JOHN F KENNEDY
TRAINER CASHIER/HOSTESS
International House Of Pancakes
10.201 - 08.2010
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