Angela Brown
Sutherlin,Or
Summary
Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions.
Overview
20
20
years of professional experience
Work History
Teller
Wells Fargo N.A.
Sutherlin, OR
10.2013 - Current
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Organized, stocked and maintained the teller window area.
- Maintained balancing record with accuracy.
- Exceeded quarterly sales goals.
- Handled various accounting transactions.
- Collected member loan payments.
- Sold cashier's checks, traveler's checks and money orders.
- Processed exchange and foreign currency.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Maintained friendly and professional customer interactions.
Front End Supervisor
Coastal Farm & Home
Roseburg, OR
07.2003 - 11.2013
- Developed methods to establish and clarify customer objectives.
- Created market and customer-specific marketing solutions for managed brands.
- Documented all customer inquiries and comments thoroughly and quickly.
- Coordinated between billing department and customers to resolve problems.
- Processed cash and credit payments rapidly and accurately.
- Responded to all customer inquiries thoroughly and professionally.
- Placed special merchandise orders for customers.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Answered customer questions about product availability and shipment times.
Education
Dental Assistant Certificate - Dental
Umpqua Community College
2008
Skills
- Savvy relationship-builder
- Advanced clerical knowledge
- Goal-oriented
- Positive
- Detail-oriented
- Compliance, banking laws and regulations
- Cash handling expertise
- Rapid 10-key data entry
- Rapid data entry skills
- Self-sufficient
- People-oriented
- Excellent time management skills
Timeline
Teller
Wells Fargo N.A.
10.2013 - Current
Front End Supervisor
Coastal Farm & Home
07.2003 - 11.2013
Dental Assistant Certificate - Dental
Umpqua Community College
Similar Profiles
Guadalupe CastleGuadalupe Castle
Portfolio Executive Specialist at Wells Fargo Bank, N.A.Portfolio Executive Specialist at Wells Fargo Bank, N.A.
Yasmin DuarteYasmin Duarte
Personal Banker Officer at Wells Fargo N.APersonal Banker Officer at Wells Fargo N.A
Bai SiglinBai Siglin
Senior Change Implementation Coordinator at Wells Fargo Bank N.A.Senior Change Implementation Coordinator at Wells Fargo Bank N.A.
Patricia SwearingenPatricia Swearingen
COVID-19 Screener and Housekeeper at Department of Veterans AffairsCOVID-19 Screener and Housekeeper at Department of Veterans Affairs
Marrisa ParsonsMarrisa Parsons
Certified Medical Assistant/Emergency Tech at Kaiser – Advanced Urgent CareCertified Medical Assistant/Emergency Tech at Kaiser – Advanced Urgent Care