Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elvin Besic

Fort Oglethorpe,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Delivery Technician

Peloton
Atlanta, GA
12.2019 - 07.2022
  • Drove safely in compliance with traffic laws and defensive driving techniques.
  • Provided courteous customer service to ensure customer satisfaction.
  • Completed pre-trip inspections according to established guidelines before beginning routes.

Sales Rep

Sprint
Chattanooga, TN
09.2017 - 11.2019
  • Performed market research to identify potential sales opportunities.
  • Identified opportunities for cross-selling additional products and services.
  • Reviewed monthly performance against targets set by management team.
  • Researched competitors' products, prices, and sales techniques.

Customer Service Representative

Convergys, Direct Tv
Chattanooga, TN
12.2015 - 08.2017
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Lakeview High School
Fort Oglethorpe, GA
05-2010

Skills

  • Safe Driving
  • Punctuality
  • Equipment Operation
  • Sales Development
  • Customer Service
  • Upselling and Cross Selling
  • Retention Strategies
  • Sales Presentations

Languages

Bosnian
Professional
Croatian
Professional
Serbian
Professional

Timeline

Delivery Technician

Peloton
12.2019 - 07.2022

Sales Rep

Sprint
09.2017 - 11.2019

Customer Service Representative

Convergys, Direct Tv
12.2015 - 08.2017

High School Diploma -

Lakeview High School

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Elvin Besic