Elvin Castro
Charlotte,NC
Summary
Motivated Server Assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server Assistant
Gilde Brewery
04.2023 - Current
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Front Of The House
Poncho And Willys Cafe
01.2022 - 04.2023
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Education
High School Diploma -
Myers Park High School
Charlotte, NC06.2024
Skills
- Quality Control
- Food Inspection
- Kitchen Communication
- Beverage Preparation
- Basic Math
- Banquet Coordination
- Food Running
- Table Bussing
- Tableside Service
- Supply Restocking
- Customer Service
- Willing to Learn
- Hospitality Service Expertise
- Positive and Friendly Attitude
Timeline
Server Assistant
Gilde Brewery
04.2023 - Current
Front Of The House
Poncho And Willys Cafe
01.2022 - 04.2023
High School Diploma -
Myers Park High School
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