Elvin Flores
Chelsea,MA
Summary
Executed fleet maintenance strategies, emphasizing vehicle repairs and preventive upkeep to guarantee reliability and prioritize passenger safety.
Overview
2027
2027
years of professional experience
Work History
Fueler
MBTA
Boston, MA
2023 - Current
- Operated fuel dispensing systems to ensure timely refueling of vehicles.
- Conducted routine inspections of fuel tanks and equipment for safety compliance.
- Maintained accurate logs of fuel transactions and inventory levels.
- Assisted in training new staff on fueling protocols and safety procedures.
Bus Transportation Supervisor
DPV Transportation Worldwide
Lynn/Everett, MA
01.2021 - Current
- Supervised daily operations for a fleet of buses, ensuring on-time performance, route efficiency, and high standards of passenger service across corporate shuttles, charters, and community transportation in the Greater Boston area.
- Led, mentored, and evaluated a team of bus drivers and support staff, conducting performance reviews, training programs, and disciplinary actions to maintain a professional and motivated workforce.
- Oversaw comprehensive fleet maintenance and repairs, coordinating preventive maintenance schedules, diagnosing mechanical issues, and managing timely repairs to minimize downtime and ensure DOT/FMCSA compliance.
- Directed hands-on vehicle repair oversight, including brake systems, engine diagnostics, tire management, electrical repairs, and bodywork, while collaborating with mechanics to reduce repair costs and extend vehicle lifespan.
- Enforced federal, state (Massachusetts), and local safety regulations, including CDL compliance, hours-of-service logs, drug/alcohol testing protocols, and vehicle inspection standards.
- Conducted regular safety briefings, ride-along evaluations, and emergency procedure training, resulting in improved driver performance and reduced incidents.
- Managed driver scheduling, shift assignments, and route planning to optimize coverage while handling real-time adjustments for traffic, weather, or service disruptions.
- Handled customer complaints, inquiries, and service issues with professionalism, implementing corrective actions to enhance rider satisfaction and client retention.
- Monitored and analyzed key performance metrics such as on-time performance, fuel efficiency, maintenance costs, and incident reports to drive continuous operational improvements.
- Coordinated with maintenance teams on all repair orders, parts inventory, and warranty claims, ensuring quick turnaround for bus repairs and full documentation for regulatory audits.
- Prepared and submitted daily, weekly, and monthly operational and maintenance reports to senior management, highlighting repair trends, cost savings, and fleet readiness.
- Implemented company policies and safety protocols while promoting a culture of accountability, professionalism, and continuous improvement.
Education
High School Diploma -
Somerville High School
Somerville, MA06.2009
Skills
- Fleet Maintenance & Vehicle Repairs (Brakes, Engines, Electrical, Preventive Programs)
- Team Leadership & Driver Training
- CDL Operations & DOT/FMCSA Compliance
- Route Planning & Scheduling
- Safety Management & Incident Reporting
- Customer Service & Complaint Resolution
- Performance Metrics Analysis
- Inventory & Parts Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Regulatory Documentation & Reporting
- Emergency Response Coordination
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Bus Transportation Supervisor
DPV Transportation Worldwide
01.2021 - Current
Fueler
MBTA
2023 - Current
High School Diploma -
Somerville High School