Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Jason Medina

Laredo ,Tx.

Overview

13
13
years of professional experience

Work History

Territory Manager

M&D Distributors
Laredo, Texas
01.2024 - Current
  • Developed and implemented strategies to increase sales in assigned territory.
  • Conducted market research to determine customer needs and preferences within the region.
  • Established relationships with key customers, vendors, and distributors in the area.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Negotiated contracts with new clients while maintaining existing business relationships.
  • Resolved customer complaints promptly and professionally.
  • Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
  • Monitored competitor activities in the region to ensure competitive advantage.
  • Planned travel schedule for visiting stores within assigned territory on a regular basis.
  • Identified areas of improvement for increasing efficiency of operations within the region.
  • Provided feedback on product performance from customers in order to inform product development decisions.
  • Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
  • Developed targeted marketing campaigns designed to reach specific audiences in the territory.
  • Met or exceeded established targets for revenue growth month over month.
  • Implemented processes that ensured timely delivery of products ordered by customers.
  • Worked closely with existing accounts to grow market share.
  • Stayed current on competitor sales, prices and products.
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
  • Devised territory sales plans to exceed revenue and market penetration goals.
  • Negotiated pricing, terms, and implementation dates.
  • Conducted cold calls to offer services to potential customers.
  • Consulted with customers to gain feedback and improve deliveries.
  • Created sales opportunities through cold-calling and other promotional activities.
  • Resolved customer complaints regarding sales and service.
  • Directed and coordinated products, services and sales activities.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Seeked new clients to expand the opportunity for sales within the territory.

Owner/Laborer Operator

Texas-Wide Roadside LLC.
Laredo , Tx.
03.2022 - Current
  • Manage daily operations of business, including hiring and training staff.
  • Develope strategic plans to increase profitability and efficiency.
  • Identify new opportunities for growth, expansion, and diversification.
  • Create marketing campaigns to attract new customers.
  • Negotiate contracts with vendors and suppliers.
  • Oversee budgeting and financial management.
  • Maintain relationships with existing clients by providing superior customer service.
  • Review legal documents related to business operations.
  • Ensure compliance with local, state, and federal regulations.
  • Promote business on social media platforms to maximize brand identity and generate revenue.
  • Negotiate with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Perform preventative maintenance on mechanical equipment and machinery.
  • Test, diagnose, and repair malfunctioning components.
  • Inspect completed work for accuracy and quality assurance.
  • Conduct routine lubrication of moving parts according to safety protocols.
  • Adjust machine settings as needed to optimize production processes.
  • Maintain accurate records of repairs and preventive maintenance activities.
  • Ensure the proper disposal of waste materials generated from repair works.
  • Review customer feedbacks for improving service standards and quality control.
  • Diagnose mechanical problems and determined solutions to correct concerns.
  • Inspect and test machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Perform preventative maintenance on diesel engines and equipment.
  • Diagnose mechanical problems and make necessary repairs.
  • Repair fuel injection systems, turbochargers, brakes, and exhaust systems.
  • Inspect vehicles for safety issues and roadworthiness.
  • Replace worn or damaged components such as spark plugs, air filters, and oil filters.
  • Adjuste engine timing to factory specifications.
  • Test electrical circuits for faults using diagnostic computers.
  • Install new parts such as radiators, injectors, hoses, belts, alternators, starters .
  • Weld broken metal parts using oxyacetylene torches and electric arc welders.
  • Disassembled defective units to diagnose malfunctions and repair them accordingly.
  • Clean and lubricat parts before reassembly of the unit, engine, vehicle .
  • Remove engines from vehicles in order to replace them with new ones.
  • Maintain accurate records of all services performed on diesel engines.
  • Provide technical advice to customers regarding their diesel engine needs.
  • Examine brake systems for proper operation; replaced pads or shoes when needed.
  • Check all fluid levels regularly; topped off when necessary.
  • Follow safety guidelines while performing repair work on heavy-duty vehicles.
  • Place orders for parts necessary to complete vehicle repairs and installations.
  • Complete preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Perform checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Operate specialty equipment, standard tools and gauges to complete assessments and repairs.
  • Remove and disassemble defective diesel engines in automobiles, trucks, buses and construction vehicles to complete repairs.
  • Utilize computer programs and visual inspections to diagnose problems with brakes, steering and transmissions.
  • Reviewed repairs with customers and advocated for vehicle safety

Sr. Global Vehicle and GSE Mechanic

FedEx Express
Laredo , Tx.
08.2016 - 01.2022
  • Performed preventative maintenance on diesel engines and equipment.
  • Diagnosed mechanical problems and made necessary repairs.
  • Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
  • Inspected vehicles for safety issues and roadworthiness.
  • Replaced worn or damaged components such as spark plugs, air filters, and oil filters.
  • Adjusted engine timing to factory specifications.
  • Rebuilt faulty hydraulic systems including pumps and cylinders.
  • Tested electrical circuits for faults using diagnostic computers.
  • Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
  • Welded broken metal parts using oxyacetylene torches and electric arc welders.
  • Disassembled defective units to diagnose malfunctions and repair them accordingly.
  • Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
  • Assisted in the removal of engines from vehicles in order to replace them with new ones.
  • Calibrated instruments used to test performance of vehicle components such as speedometers and tachometers.
  • Maintained accurate records of all services performed on diesel engines.
  • Provided technical advice to customers regarding their diesel engine needs.
  • Examined brake systems for proper operation; replaced pads or shoes when needed.
  • Checked all fluid levels regularly; topped off when necessary.
  • Worked with a team of mechanics to complete projects efficiently within time limits.
  • Followed safety guidelines while performing repair work on heavy-duty vehicles.
  • Placed orders for parts necessary to complete vehicle repairs and installations.
  • Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Removed and disassembled defective diesel engines in automobiles, trucks, buses and construction vehicles to complete repairs.
  • Utilized computer programs and visual inspections to diagnose problems with brakes, steering and transmissions.
  • Reviewed repairs with customers and advocated for vehicle safety.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
  • Rewired ignition systems, lights and instrument panels.
  • Repaired and serviced air conditioning, heating and electrical systems.
  • Developed and implemented shop-wide safety policies and procedures.
  • Coordinated with other departments to ensure that production goals were met on time.
  • Performed preventative maintenance on all machines used in the shop.
  • Ensured the quality of products manufactured by conducting regular inspections.
  • Ordered parts for repair jobs as needed from suppliers or vendors.
  • Identified areas for improvement within the shop to increase efficiency levels.
  • Managed inventory control system to ensure adequate supply of materials was available at all times.
  • Oversaw ordering process for raw materials needed for production runs.
  • Worked closely with management team to develop long-term strategies for shop operations.
  • Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
  • Implemented workplace safety protocols to minimize accidents and incidents.

Lead Technician/ Shop Foreman

Ancira Volkswagen
Laredo , Tx.
06.2014 - 08.2016
  • Monitored the performance of computer networks, servers, and other related equipment.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Adjusted headlights for proper alignment per customer request.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Maintained a clean working environment at all times.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
  • Attended technical training courses when available to increase knowledge base.
  • Communicated effectively with customers about repair progress and costs involved.
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Developed and implemented shop-wide safety policies and procedures.
  • Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
  • Coordinated with other departments to ensure that production goals were met on time.
  • Monitored employee performance and provided feedback to improve productivity.
  • Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
  • Performed preventative maintenance on all machines used in the shop.

Mechanic

R&M Automotive
Laredo , Tx.
03.2011 - 06.2014
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Tested components with appropriate instruments to ensure proper operation.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
  • Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.
  • Ensured safety protocols were followed while working on vehicles.
  • Consulted with customers regarding service options available based upon their needs.
  • Diagnosed and repaired vehicles during road call situations.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Adjusted headlights for proper alignment per customer request.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Provided accurate estimates of repair times to customers prior to work being performed.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Maintained a clean working environment at all times.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.

Education

Master Technician -

Volkswagen & Audi Learning Center
Irving, TX
07.2016

High School Diploma -

John B Alexander High School
Laredo, TX
05.2012

Skills

  • Perform shop compliance reviews
  • OSHA inspections
  • inventory counts EPA waste logs
  • complete repair orders, perform vehicle diagnostics
  • Use of diagnostic programs (CAT, Cummins Insite, JPRO, Service MAXX, Diagnostic Link (Detroit), Wabco, Bendix)
  • Knowledge of multiple Diesel and Gas powered engines (Caterpillar, Cummins, Detroit, MaxxForce, John Deere, Isuzu, Deutz, Kubota, Volvo, Mac, International, Volkswagen, Honda, Kawasaki, Powerstroke, Duramax)
  • Oil Service
  • Transmission Service
  • Computer Tracking
  • Fluid Changes
  • Brakes and Tires
  • Inspection Checklists
  • Repair Recordkeeping
  • Vehicle System Analysis
  • Solid Independent Worker
  • Parts Ordering
  • Fleet Management
  • Documentation
  • Performance Improvement
  • Staff Supervision
  • Oil Changes
  • Inspection Procedures
  • Engine Rebuilds
  • Injection pump replacements
  • Air Compressor replacements
  • MIG Welding
  • Safety Management
  • Engine Repairs
  • Fluid Adjustments
  • Brake Systems
  • Root Cause Analysis
  • Safety Awareness
  • Materials Management
  • Equipment Operation
  • Fabrication Skills
  • Inventory Management
  • Problem-Solving
  • Work Order Analysis
  • Preventive Maintenance
  • Troubleshooting Skills
  • Equipment Repair Skills
  • 2 Cycle Motors
  • 4 Cycle Motors
  • ATV's
  • UTV's
  • Motorcycles
  • Generators
  • Air Brakes
  • Air Suspension
  • Hydraulic Systems
  • TIG Welding
  • Stick Welding
  • Torch Cutting
  • Tool Repair and Maintenance
  • Flux Core (FCAW) Welding
  • Cement Truck Repair
  • Trailer Repair
  • Electrical Repair

Certifications

  • Mercedes Benz Sprinter
  • Air Brake
  • FedEx Quality Driven Management
  • Diesel engine management
  • EPA 609 Certified
  • Volkswagen: Scan tool
  • diagnosis and documentation
  • basic electrical
  • input and output
  • engine mechanical diagnosis and repairs
  • electrical diagnosis
  • networking systems
  • heating, air conditioning, and climate control systems
  • engine management 1 & 2
  • brakes, handling and safety systems (airbag)
  • convertible tops
  • manual transmissions
  • Volkswagen electrical specialist
  • E-mobility specialist high voltage
  • engine specialist
  • transmission specialist
  • chassis specialist

Timeline

Territory Manager

M&D Distributors
01.2024 - Current

Owner/Laborer Operator

Texas-Wide Roadside LLC.
03.2022 - Current

Sr. Global Vehicle and GSE Mechanic

FedEx Express
08.2016 - 01.2022

Lead Technician/ Shop Foreman

Ancira Volkswagen
06.2014 - 08.2016

Mechanic

R&M Automotive
03.2011 - 06.2014

Master Technician -

Volkswagen & Audi Learning Center

High School Diploma -

John B Alexander High School

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Jason Medina