ELVIN RUIZ
Seattle,WA
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Administrative Assistant
Boyd Corp
Seattle, WA
09.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Performed research to collect and record industry data.
Fulfillment
Nordstrom
Seattle , WA
08.2021 - 12.2021
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Drove customer satisfaction by successfully completing all returns quickly.
Warehouse Associate
Ups
Seattle, WA
12.2019 - 03.2020
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
SALES ASSOCIATE
Finish Line
Seattle, WA
08.2018 - 02.2019
- Maintained organized, presentable merchandise to drive continuous sales
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Prepared merchandise for sales floor by pricing or tagging
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Accomplishments
- Exceeded team sales goals by 5%
- Managed more than 3 customers during demanding sales events in an effective and gracious manner
Education
Pre-Apprenticeship Construction Education (PACE) Certification -
ANEW
02.2019 - 04.2019
High School Diploma -
Ballard High School
Seattle, WAShoreline Community College
Seattle, WACertification
CPR/First Aid
Timeline
Administrative Assistant
Boyd Corp
09.2022 - Current
Fulfillment
Nordstrom
08.2021 - 12.2021
Warehouse Associate
Ups
12.2019 - 03.2020
Pre-Apprenticeship Construction Education (PACE) Certification -
ANEW
02.2019 - 04.2019
SALES ASSOCIATE
Finish Line
08.2018 - 02.2019
High School Diploma -
Ballard High School
Shoreline Community College
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