Elvira Champagne
Farrockaway
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Representative, Foreign Exchange
Prince Multi Services
09.2023 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Solve customer service related inquires
sales associate / cashier
Finish Line
04.2023 - 07.2023
- -Organize sneakers
- -Find sneakers for customers
- -fulfillment of orders that needed to be shipped before work started
- -place online orders
- -assign prices and sales tags on shows
- -place shoes on walls or display tables and be able to recognize the type of capacity it was high, medium or low.
Package Handler
Fedex
09.2020 - 02.2021
- -Responsible for unloading physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages -20 to 30k packages a day
- -Able to read and analyze packages route numbers
- -Inbound & Van scanning -
- Plotting
Cashier
Jimmy Jazz
11.2019 - 03.2020
- -Able to Retrieve shoes from shelves and inventory areas for customers, measure customers feet, and advise them on the type of shoes they should buy. -Operate the cash register to collect payment from customers
Waitress / Bartender
Applebees
04.2019 - 11.2019
- -Take up to six parties at a time
- -Giving customers suggestions for food and drinks and telling them about any special menu items & promotions.
- -Serving non alcoholic beverages to underage customers
- -Delivering food to table
- -Serving alcoholic beverages to legal age customers
- -Processing customer payments
- -Cleaning tables after customers have finished their meals
Education
Bachelor of Arts - Forensic Psychology
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Hooksett, NH12-2025
EMT course
Nassau Community College - Nassau county EMS academy
05.2023
Criminal justice major
Queensborough Community College
Bayside04.2019
High School Diploma - Law pathway
Richmond Hill Highschool
Richmond Hill06.2018
Skills
- -Fast paced
- -People Development
- -Organizational Overview
- -Knowledge of dictation
- -Decision Making
- -Influence
- -Delegation
- - Software Development - Typing speed
- -Workers Compensation
Certification
- CPR/BLS
- NYS Emergency Medical Technician
- FEMA certificate
- Intro to Incident Command System
- Intro to National Incident Command System
- Intro to Hazardous Materials
Timeline
Customer Representative, Foreign Exchange
Prince Multi Services
09.2023 - 07.2025
sales associate / cashier
Finish Line
04.2023 - 07.2023
Package Handler
Fedex
09.2020 - 02.2021
Cashier
Jimmy Jazz
11.2019 - 03.2020
Waitress / Bartender
Applebees
04.2019 - 11.2019
EMT course
Nassau Community College - Nassau county EMS academy
Criminal justice major
Queensborough Community College
High School Diploma - Law pathway
Richmond Hill Highschool
Bachelor of Arts - Forensic Psychology
SOUTHERN NEW HAMPSHIRE UNIVERSITY