ELVIRA Cuevas
Tucson,AZ
Summary
Accomplished Franchise Owner with a proven track record in operations management and relationship building, notably with Jan Pro. Expert in maintaining business profitability and enhancing customer satisfaction through strategic planning and staff training. Skilled in brand compliance and client service, demonstrating a significant increase in loyalty and operational efficiency. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Franchise Owner
Jan Pro
05.2017 - Current
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
Housekeeper
Cleaning Authority
08.2017 - 01.2020
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Housekeeper
Devon Gables Rehabilitation Center
09.2013 - 07.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekkeeping
Handmaker Jewish Services For Aging
12.2009 - 08.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeper
La Quinta
02.2005 - 11.2009
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Mexico
Mexico Skills
- Brand Compliance
- Franchise Relations
- Operations Management
- Small business operations
- Relationship Building
- Client Service
Timeline
Housekeeper
Cleaning Authority
08.2017 - 01.2020
Franchise Owner
Jan Pro
05.2017 - Current
Housekeeper
Devon Gables Rehabilitation Center
09.2013 - 07.2017
Housekkeeping
Handmaker Jewish Services For Aging
12.2009 - 08.2013
Housekeeper
La Quinta
02.2005 - 11.2009
Mexico
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