Elvira Hadzhieva

Educated customers on Lululemon products, highlighting technical fabrics and functions in an inclusive, high-energy environment

• Onboarded new Educators, training on Lululemon product knowledge, guest experience standards, and store operations to ensure effective team integration
• Manage inventory operations, including shipment intake, product placement, back-of-house organization, and inventory count
• Lead customer-first engagement while balancing efficiency and teamwork
• Onboarded newly hired Educators by training them on Lululemon product knowledge, guest experience standards, and store operations.

• Played a vital role in the prison education system.
• Conducted one-on-one conversations with inmates to discuss their incarceration experiences.
• Engaged in open ended dialogue with prison inmates on the complexities of public policy, the city of Chicago, the prison system, and homelessness.

• Supported customer satisfaction by resolving returns, purchases, and concerns in high-volume retail setting
• Onboarded new hires on POS systems, Target Circle promotions, and service best practices to enhance team readiness
• Fostered positive store culture through effective communication and dependable service