Elvis Davila
Orlando,FL
Summary
Over 30 years of experience in hotel engineering with a strong focus on management and leadership. Proven track record in resolving customer complaints and enhancing team collaboration to improve hotel facilities. Bilingual in English and Spanish, with expertise in customer service and technical problem-solving, ensuring operational excellence and guest satisfaction. Highly skilled chief engineer with exceptional planning, team management, and complex problem-solving abilities. Engineering professional with proven track record in managing and optimizing complex systems. Demonstrates strong technical skills in project management, system diagnostics, and preventative maintenance. Highly effective in team collaboration and flexible in adapting to changing needs, ensuring reliable and efficient operations. Known for delivering results and enhancing operational performance.
Overview
31
31
years of professional experience
Work History
Assistant Chief Engineer
Avanti International Resort
12.2024 - Current
- Developed reports on maintenance activities and equipment performance.
- Maintained inventory of tools and supplies for maintenance operations.
- Facilitated communication between departments to improve workflow processes.
- Ensured hotel facilities were kept in compliance with health and safety regulations.
- Monitored maintenance budgets to control costs and manage resources effectively.
- Developed and implemented plans for routine preventive maintenance.
- Coordinated efforts between contractors, vendors, suppliers, and other stakeholders involved in large scale projects.
- Provided technical guidance and support to staff members concerning engineering projects or initiatives.
Engineer II
Loews Sapphire Falls Resort
Orlando, FL
08.2023 - 12.2024
- Participated in team meetings to discuss project progress updates.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Collaborated with other departments to coordinate workflow processes between teams.
- Repair hotel guest room.
- Do special projects that are required by hotel facilities such as changing ballast, ground light, door locks, replace bathroom glass door.
- Costumer services
Shift Manager
Wingate by Wyndham Hotel
02.2007 - 08.2023
- Supervised daily operations to ensure exceptional guest experiences and adherence to service standards.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Coordinated staff schedules to optimize coverage during peak hours and enhance efficiency.
Engineer II
Marriott Grande Vista Spa and Resort
01.1995 - 08.2021
- Reviewed customer complaints regarding product performance or functionality issues.
- Provided technical support to other team members when needed.
- Fixing guest rooms, repairing dryers, washer machines and stove.
- Fixing vacuum cleaner.
- 1 year just pool cleaning,doing backwash,brushing pools spas,steam room,vacuums pools,keep chemicals to the right levels ph,chlorine.
- Also I did one year on preventative maintenance.
Supervisor/Maintenance
Holiday Inn Bird Resort
05.2002 - 03.2007
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff schedules to align resources with peak service demands.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Engineer II
Howard Johnson Main Gate East
09.1996 - 01.2003
- Maintenance on duty,take hotel rooms calls fixing changing or repair PTAC A/C units,fixing TV’S,washer and dryers,stove.
- Repair pumbling issues, as well electrical issues in guest rooms ,paint walls,floor.
- Fixing PTAC Amana GE unit.
Education
Some College -
UNAN
Managua, NicSkills
- Project Management
- Technical reporting
- Engineering Documentation
- Team building
- Excellent Communication
- Problem Resolution
- Work Planning and Prioritization
- Multitasking Abilities
- Decision-Making
- Time Management
- Customer Service
- Leadership
- Hospitality
- Electrical experience
- Language English and Spanish
- Maintenance processes
- Excellent communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Chief Engineer
Avanti International Resort
12.2024 - Current
Engineer II
Loews Sapphire Falls Resort
08.2023 - 12.2024
Shift Manager
Wingate by Wyndham Hotel
02.2007 - 08.2023
Supervisor/Maintenance
Holiday Inn Bird Resort
05.2002 - 03.2007
Engineer II
Howard Johnson Main Gate East
09.1996 - 01.2003
Engineer II
Marriott Grande Vista Spa and Resort
01.1995 - 08.2021
Some College -
UNAN