Nancy Andrade
Dorchester,MA
Overview
12
12
years of professional experience
Work History
Bank Teller, / ATM Custodian/Personal Banker
Citizen’s Bank
Dorchester, MA
02.2023 - 02.2025
- Greeting customers and guiding customers in a friendly and professional manner.
- Processing customer deposit withdraws, and payments in a professional manner.
- Checking checks and making sure they are been correctly written out and dated.
- Transferring large and small funds from one customer account to another.
- Addressing bank customers by their names, along with a smile and direct eye contact.
- Completing all given tasks on time to legal requirements and negotiated deadlines.
- Ordering cash for the branch, as wellas supplies for the branch.
Manager
American Food Basket
Dorchester , MA
11.2019 - 02.2023
- Maintaining solid customer relationships by handling questions,
concerns & resolving issues with speed & professionalism - Handling & correcting financials for the business
- Planning, leading, controlling & communicating with a team to
optimize sales & reach store goals
Customer Service Host
American Food Basket
Dorchester, MA
06.2015 - 11.2019
- Performing multiple financial transactions for customers
effectively & accurately. - Correcting customer complications & concerns to meet the customer
satisfaction.
Cashier
American Food Basket
Dorchester, MA
11.2012 - 06.2015
- Providing positive customer service experience with fair &
friendly service - Answering customer questions & concerns
- Bagging purchases
- Correcting pricing errors & bring to customer’s attention of
promotions for further sales
Education
Certificate - Introduction To Microsoft Excel January 28, 2010
Key Partners
New Hampshire01-2010
High School Diploma -
Domingos Ramos
Cape Verde09-1992
Skills
- Product/service knowledge
- Communication/people skills
- Technical skills
- Time management
- Leadership
- Efficient
- Team player
Languages
English
Professional
Spanish
Professional
Cape Verdean Creole
Native/ Bilingual
Timeline
Bank Teller, / ATM Custodian/Personal Banker
Citizen’s Bank
02.2023 - 02.2025
Manager
American Food Basket
11.2019 - 02.2023
Customer Service Host
American Food Basket
06.2015 - 11.2019
Cashier
American Food Basket
11.2012 - 06.2015
Certificate - Introduction To Microsoft Excel January 28, 2010
Key Partners
High School Diploma -
Domingos Ramos