Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elvis Fernandez

Naples

Summary

Operations-focused worker with experience in warehouse logistics, customer service, and field coordination. Background in tracking tasks, following procedures, working under time pressure, and communicating with teams to complete jobs efficiently. Strong basic computer and Excel skills, problem-solving ability, and bilingual communication in English and Spanish.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Emergency Service Specialist

Fireservice Emergency Disaster Response
Naples, FL
03.2024 - Current

• Set up and monitored air movers, dehumidifiers, and other restoration equipment across job sites.
• Track job progress and reported updates to supervisors.
• Assist with water extraction and cleanup operations.
• Follow safety procedures and company protocols on every project.
• Coordinate with team members to complete time-sensitive jobs efficiently.
• Maintain organized tools, equipment, and materials.

Customer Service Representative / Cashier

The Home Depot Inc
Naples, FL
09.2023 - 03.2024

• Assisted customers with purchases, questions, and product locations.
• Processed high-volume transactions accurately and efficiently.
• Handled returns and resolved basic customer issues.
• Maintained organized checkout area and followed store procedures.
• Worked in fast-paced retail environment during peak hours.

Warehouse Associate /Packaging Assistant

Graphic Designs International
Cleveland, OH
06.2022 - 09.2022
  • Conducted regular quality checks to maintain product standards.

• Maintained organized and safe work areas.
• Followed production schedules and quality guidelines.

  • Maintained cleanliness and organization of work areas, adhering to safety regulations consistently.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Operated pallet jacks to efficiently move products within warehouse environment.

Warehouse Associate

Amazon
Naples, FL
06.2021 - 06.2022

• Sorted, picked, and packed daily shipments
• Followed safety and productivity standards
• Worked in high-volume warehouse environment
• Collaborated with team members to meet daily goals

  • Consistently lifted materials weighing as much as 25 pounds.
  • Operated pallet jacks to transport goods efficiently within warehouse environment.

Education

High School Diploma -

Gulf Coast Highschool
Naples, FL
06-2021

Skills

  • Customer Service & Communication
  • Task Tracking & Follow-Ups
  • Basic Microsoft Excel
  • Time Management in Fast-Paced Environments
  • Problem Resolution
  • Following Operational Procedures
  • Equipment Handling & Organization
  • Bilingual: English & Spanish

Certification

IICRC Water Damage Restoration Technician (WRT) Certification – 2025

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Lead Emergency Service Specialist

Fireservice Emergency Disaster Response
03.2024 - Current

Customer Service Representative / Cashier

The Home Depot Inc
09.2023 - 03.2024

Warehouse Associate /Packaging Assistant

Graphic Designs International
06.2022 - 09.2022

Warehouse Associate

Amazon
06.2021 - 06.2022

High School Diploma -

Gulf Coast Highschool