Elvis Mensah
Columbus,OH
Summary
Proactive Quality Assurance Associate with a proven track record at Hikma Pharmaceuticals, enhancing process efficiency and product quality through data-driven improvements and meticulous raw material inspection. Skilled in User Acceptance Testing and fostering supplier relationships, significantly contributing to robust ISO standards compliance and supply chain management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Scrum Master
Priority Dispatch
09.2022 - 11.2023
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Experience in Scrum/Project Management tools like SharePoint and JRA, which aided in facilitating Agile ceremonies such as Sprint Planning, Sprint Execution, Daily Stand-Up, Sprint Review and the Sprint Retrospective with PO and the team.
Quality Assurance Associate
Hikma Pharmaceuticals
06.2017 - 09.2022
- Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
- Generated quality control reports for returned products to identify and communicate patterns.
- Assessed quality of finished products with careful inspections.
- Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
- Provide technical support to users of applications. This may include troubleshooting issues, resolving user inquiries, and providing guidance on the use of the application.
Education
Associate Of Science - Information Technology
Columbus State Community College
Columbus, OHSkills
- User Acceptance Testing
- Packaging Specifications
- Raw Material Inspection
- ISO Standards
Certification
- Certified Scrum Master
- IT Security Administration
- Certified National Commission for Civic Education (NCCE)
- CompTIA+
- Certified Trainer for Pharmaceutical Attendance
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Twi
Native or Bilingual
Hausa
Native or Bilingual
Timeline
Scrum Master
Priority Dispatch
09.2022 - 11.2023
Quality Assurance Associate
Hikma Pharmaceuticals
06.2017 - 09.2022
Associate Of Science - Information Technology
Columbus State Community College
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